Oleksandr
Technical support specialist, 42 000 UAH
- Considering positions:
- Technical support specialist, Software implementation specialist
- Employment type:
- full-time
- Age:
- 32 years
- City:
- Kyiv
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/8424327/
Work experience
Software Implementation Specialist
from 07.2022 to now
(4 years 5 months)
Dr. Eleks LLC, Київ (IT)
Implementing and configuring a medical information system according to client requirements, including the financial module.
Participated in the implementation of over 80 new clients and the ongoing support of over 100 clients.
Conducting presentations, demonstrating system functionality, and training users.
Supporting users, providing consultations on system functionality, and resolving technical and functional issues.
Registering, documenting, and tracking software bugs and collaborating with the testing team.
Preparing and assigning tasks to analysts based on client business requirements.
Participating in user acceptance testing of functionality before implementation.
Using HelpDesk and Jira systems to register, track, and monitor task completion.
Technical Support Specialist / Accountant
from 03.2017 to 04.2022
(5 years 2 months)
Avangard Idey LLC, Київ (Послуги для населення та бізнесу)
Providing user consultations on M.E.Doc, BAS / 1C (basic configurations), SOTA Kasa, and Cashalot.
Diagnosing and resolving issues encountered while using software.
Providing consultations on the use of qualified electronic signatures (QES).
Issuing qualified electronic signatures through the Ukraine Certification Authority (ATSK Ukraine) and administering this service within a franchise-based business model.
Assisting clients with software products and electronic services.
Assisting the chief accountant with bookkeeping and tax accounting for legal entities and individual entrepreneurs.
Accountant
from 06.2015 to 12.2016
(1 year 7 months)
NOVUS Ukraine LLC, Київ (Роздрібна торгівля)
Working with primary accounting documentation.
Processing tax invoices.
Goods receiver
from 09.2013 to 01.2015
(1 year 5 months)
NOVUS Ukraine LLC, Київ (Роздрібна торгівля)
Received and checked incoming goods.
Education
STEP Computer Academy
Computer programming, Київ
Unfinished higher, from 2019 to 2021 (2 years)
Incomplete higher education. Completed 15 months of a 30-month program.
State University of Infrastructure and Technologies
Master's Degree in Business Administration, Київ
Higher, from 2017 to 2019 (2 years)
State University of Infrastructure and Technologies
Bachelor's Degree in Accounting and Auditing, Київ
Higher, from 2013 to 2017 (4 years)
Kyiv Mechanical and Technological Professional College
Welding Equipment Repair and Maintenance, Київ
Unfinished higher, from 2009 to 2013 (4 years)
Knowledge and skills
- Communicability
- Productivity
- Eager to learn and develop new skills
- Problem and conflict solving
- Attentiveness
Language proficiencies
- English — above average
- Ukrainian — fluent
Additional information
Seeking an interesting job opportunity with prospects for professional development and employment reservation (currently having a valid reservation). Priority is given to positions that allow me to actively use my English language skills.
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