Анна

Anna Ruda
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Rivne

Education Personal details
Bachelor degree Sep 2017 - Jun 2021 LinkedIn
Taras Shevchenko National University of Kyiv, Kyiv [open contact info](look above in the "contact info" section)
Major: Chinese language and literature, English langage and 5b7a63212
translation

Exchange program Sep 2019 - Jan 2020
Zhejiang A&F University, Hangzhou Skills
Received a scholarship from student exchange program called the
Confucius Intitute. Fast typing

Microsoft Office
Employment
Translator Sep 2018 - Present Photo Editing
Frelance, Kyiv
I do written translations of English and Chinese texts into
Ukrainian and vice versa, do texts editing, and check texts for
errors.
I have experience of simultaneous translation. (interpretation at Languages
exibitions of Chinese goods in Kyiv).
English
Tutor Sep 2018 - Present
Freelance, Remote
Chinese
English turor
Chinese tutor for kids
Ukrainian
Customer support representative/billing Feb 2021 - Jun 2021
specialist
«Ant-Capitel», Kyiv Russian
This position was related to the medical field. My responsibilities
included:
communication with clients of the company and processing of
their requests;
communication with medical insurance companies and solving Qualities
all problems that may arise;
maintenance of reporting and documentation. Ability to think critically

Customer support representative Sep 2021 - May 2022 Flexibility
NDA, Remote
This was a position in an IT company that had a bias towards the Ability to work in a team
foreign market. My main tasks included:
Customer orientation
Work with CRM (Customer Care Management) system;
• Provided superior customer through three channels: Fast learning
incoming/outgoing calls, chats and emails;
Maintenance of basic reporting. Attention to the details