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OLENA BALUK [open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

PROJECT MANAGER

PROF I L E EDUCAT I ON

TERNOPIL NATIONAL PEDAGOGICAL
Project manager with hands-on experience in managing cross-functional teams UNIVERSITY BACHELOR'S —
across content, SEO, SMM, and design projects. Over the past year at Ni9E Marketing INTERPRETATION AND TRANSLATION · 2019–
Agency, I built internal processes (reporting, KPI dashboards, Confluence 2023
documentation), introduced Agile practices, and implemented tools such as Hubstaff TERNOPIL NATIONAL PEDAGOGICAL
and Slack bots to improve efficiency. Alongside that, gained experience in IT project UNIVERSITY MASTER'S — FOREIGN
management at Digitum, coordinating gamification product development and LANGUAGES AND LITERATURE · 2023–2025
tender preparation for international clients including Visa.

WORK EXPERI ENCE

Digitum. IT & AI Consulting · 2026 – Present S KI L L S
Project Manager
Project Management (Agile, Kanban)
Coordinated development of gamification products: user
Gamification Design & Product Coordination
flows, levels, points systems, and reward mechanics for
Tender Preparation & Proposal Writing
large-scale international client projects.
Managed cross-functional collaboration between design, Cross-functional Team Coordination

development, and QA teams throughout the full product Confluence & Slack Workflow Management

lifecycle. Backlog Management

Organized and coordinated tender processes: structured Process Optimization & Team Onboarding

proposals, prepared documentation, and aligned internal Hubstaff & Google Sheets Reporting
stakeholders for enterprise client pitches. Content, SEO, SMM & Design Oversight
Technical Brief & Scope Preparation
Market & Competitor Research

Project Manager · Ni9E Marketing Agency · June Audience Targeting & Segmentation

2024 – January 2026
L ANGUAGES
Project Manager
English- C1
Established internal project management processes from scratch:
Ukrainian -native
sprint planning, RACI matrices, risk & issue logs.
Coordinated cross-functional teams (content, SEO, SMM, design, Spanish - A2
video production) ensuring smooth communication and timely
delivery.
Designed reporting systems in Hubstaff and Google Sheets to
monitor tasks, workloads, and time-tracking accuracy.
Created knowledge-sharing and onboarding systems in
Confluence to streamline workflows across departments.
Implemented Agile-based weekly sprint planning with structured
backlog prioritization, reducing delays by 25%.
Oversaw creative campaigns and performance analysis;
experienced in translating ideas into creatives and iterating based
on audience response.