Contact information

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Work experience

Project Manager

from 06.2021 to 05.2022 (1 year)
CIENCE, Kyiv (Advertising Services)

• Worked with clients from different industries (IT, biotechnology, e-learning, etc).
• Led multiple international cross-functional project teams simultaneously (12-18 people each), conducting regular retrospectives to highlight success, identify risks and issues.
• Analyzed the performance data to initiate and control all necessary changes for delivering improved results to the clients.
• Held client-facing meetings to provide project updates, challenges, and present solutions.

Achievements:

• Increased customer satisfaction score resulting in good reviews from the clients.
• Took ownership of multiple near-failure projects and successfully recovered them.
• Contribution to workflow improvement by providing ideas and suggestions.

Consultant

from 11.2019 to 03.2020 (5 months)
Andersen English Consulting, Kyiv (IT)

Directly supported the startup’s core leadership team. Owned by a US citizen, the company provided English lessons for businesses and professionals.

• Managed jurisdictional environment (taxes, finances, and contract management).
• Co-developed a marketing strategy.
• Communicated with the existing clients to ensure top quality and support.
• Hired new employees.

Achievements:
• Organized the educational process for the clients.
• Reduced tax costs by 15% through the introduction of a new tax system.

Business Development Representative

from 04.2019 to 05.2021 (2 years 2 months)
CIENCE, Kyiv (Advertising Services)

• Filled the top of clients’ sales funnel by engaging potential customers directly via phone calls, emails, and LinkedIn.
• Attended the calls with the client to discuss the project performance.

Achievements: A double quota of the appointments on the projects that resulted in increased ROI for the clients and good reviews for the company.

Education

Kharkiv Institute of Trade And Economics

Tourism Management, Kharkiv
Higher, from 2010 to 2015 (5 years)

Additional education and certificates

Google Project Management Certificate

2022

Software Development Life Cycle SDLC

2022

Knowledge and skills

• Jira
• Confluence
• Asana
• Basecamp
• Notion
• MS Power BI
• Evernote
• Agile/Waterfall frameworks
• Process improvement
• Effective stakeholder communication

Language proficiencies

English — fluent