Іван

Sales manager, 75 000 UAH

Employment type:: full-time, part-time
Age:: 23 years
City of residence:: Kyiv
Ready to work:: Remote

Contact information

The job seeker has provided: Phone numberEmailMessenger

You can get this candidate's contact information from https://www.work.ua/resumes/8569870/

Work experience

Retention Account Manager

from 08.2024 to 05.2026 (1 year 10 months)
Skycall, Київ (Телекомунікації, зв'язок)

Focused on customer retention, renewals and upgrades, handled
objections and resolved customer issues while maintaining accurate
CRM records and follow-ups.

Sales Team Lead

from 07.2022 to 08.2024 (2 years 2 months)
Skycall, Київ (Телекомунікації, зв'язок)

Promoted based on sales performance. Supported and coached sales
representatives, conducted team briefings and call reviews, prepared
KPI reports, provided individual training and helped improve sales
performance.

Sales manager

from 02.2022 to 06.2022 (5 months)
SkyCall, Київ (Телекомунікації, зв'язок)

Worked with B2C customers from different countries,
mainly through phone sales. Managed leads in CRM, identified
customer needs, handled objections and closed deals across various
products and services

Оператор

from 01.2022 to 02.2022 (2 months)
SkyCall

Education

Національний Транспортний Університет

Факультет транспортних та інформаційних технологій, Киев
Unfinished higher, from 2020 to 2024 (4 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

Management of CRM
Performance management
KPI Management
Lead conversion
Team management
Conducting telephone negotiations
B2C Sales

Language proficiencies

English — advanced