Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/8754632/

Work experience

Quality manager

from 11.2022 to 01.2026 (3 years 3 months)
FAVBET, Remote (Telecommunications and networking)

Analysis of emails, chats, calls of managers; crm/zendesk management with excel, teams, additional article handling etc; feedbacks and timely one to one conversation with managers on work improvement.

Sales Manager

from 12.2021 to 02.2022 (3 months)
Excentral, Kyiv (Telecommunications and networking)

I have experience in finance and customer support.
I know how to work with CRM and make calls through Laptop/PC.

Education

Taras Shevchenko National University of Kyiv

Medicine, Kyiv
Higher, from 2018 to 2024 (6 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• PC User
• CRM
• Communicability
• Fast typing
• BEST
• MS Excel
• Adaptability
• Documentation management
• Product quality control
• Discipline
• Honesty
• User 1C
• Attentiveness
• Conflict-free
• Goodwill
• Desire to learn and develop
• MS Office
• MS Teams
• Organizedness

Language proficiencies

• English — fluent
• Hindi — fluent

Additional information

Connect me on Telegram: @iamfamaa
Viber: [open contact info](look above in the "contact info" section)