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Chepurnyi
Customer support representative
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CHEPURNYI
DETAILS PROFILE
PHONE Organized and dependable, successful at managing multiple priorities
984765213 with a positive attitude. Willing to take on added responsibilities and
learn something new in order to meet team goals.
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WORK
QUALIFICATIONS EXPERIENCE
Critical Thinking Customer support specialist , Cleverr
Mar 2023 — Jan 2026
Excellent Communication
Attention to Detail Handled customer objections and inquiries through chat, phone,
and email for clients uncertain about placing orders. Provided
Problem-Solving clear guidance and support in resolving order-related issues, quickly
assessing problems and delivering effective solutions. Maintained
Good Telephone Etiquette professional communication and coordination with three internal
departments to ensure seamless case resolution. Efficiently managed
Active Listening
up to six simultaneous task tabs during each shift, monitoring all cases
Multitasking and responding promptly to new requests.
Sales manager, Linemedia digital
Nov 2022 — Feb 2023
Brought forth a service-oriented attitude dedicated to the customer
experience. Worked with the mission of the company in mind
and served as a dedicated and enthusiastic part of the sales
team. Remained goal-oriented and self-motivated. Worked well
independently and also as a team member.
Recruiter, VAV Synergy
Sept 2021 — May 2022
Proved successful working within tight deadlines and fast-paced
atmosphere. Learned new skills and applied to daily tasks to
improve efficiency and productivity. Developed and maintained
courteous and effective working relationships. Conducted research,
gathered information from multiple sources and presented results.
Actively listened to customers' requests, confirming full understanding
before addressing concerns. Offered friendly and efficient service to
customers, handled challenging situations with ease.
Hookah Maker, Mundstuck
Feb 2021 — Aug 2021
Displayed enthusiasm and promoted excellent service to customers,
successfully increasing referrals and walk-in business. Informed
customers about daily and seasonal specials. Resolved guest and
employee complaints to maintain complete customer satisfaction and
workforce effectiveness. Checked identification for minimum age for
sale of alcoholic beverages.
Cashier, FC Magnat
Feb 2019 — Oct 2020
Increased customer satisfaction by resolving issues. Resolved problems,
improved operations and provided exceptional service. Developed and
maintained courteous and effective working relationships. Resolved
conflicts and negotiated mutually beneficial agreements between
parties.
EDUCATION
Law, National Ostroh Academy
Sept 2015 — Jul 2019
The description of the education
INTERESTS
Languages
Music
Physical activities
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