Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/8906696/

Work experience

Career break

from 04.2025 to 04.2026 (1 year)
Professional Development

Studying Project Management (ongoing, online learning)
Improving English proficiency (ongoing, online learning)

Administrative Assistant

from 03.2023 to 03.2025 (2 years)
USAID Health Reform Support / Deloitte, Kyiv, Київ (Неприбуткові, благодійні та громадські організації)

￭ Provided cross-functional operational and administrative support across HR, Finance, Procurement, and Operations
￭ Coordinated end-to-end logistics for 20+ monthly events (trainings, meetings, conferences) with 30–200 participants
￭ Managed 30–50 business trips per month, including travel arrangements, itineraries, and documentation
￭ Designed and implemented 10+ tracking systems, improving workflow transparency and task monitoring
￭ Supported procurement and financial processes, ensuring compliance and accurate documentation
￭ Maintained document control systems, filing structures, and inventory tracking
￭ Supported program delivery through document preparation, communication, and data management
￭ Ensured effective cross-team coordination while handling high-volume workload under tight deadlines

Career break

from 08.2022 to 02.2023 (7 months)
Professional Development

Administrative Assistant

from 06.2021 to 07.2022 (1 year 2 months)
USAID DG-East program / Chemonics, Kyiv, Київ (Неприбуткові, благодійні та громадські організації)

￭ Ensured smooth day-to-day office operations through comprehensive administrative support
￭ Coordinated recruitment processes for consultants (STTA): interviews, reference checks, candidate communication
￭ Prepared contracts, payment packages, and tracked deliverables ensuring compliance
￭ Managed business travel logistics for local and international staff
￭ Assisted in financial processes: monthly requests, expense tracking, partner payments
￭ Coordinated procurement activities: vendor sourcing, price comparison, documentation
￭ Maintained structured filing systems (electronic & physical)
￭ Monitored timesheets and leave tracking
￭ Managed office operations: supplies, inventory, workspace coordination
￭ Organized meetings, events, and visitor support
￭ Coordinated transport and logistics (drivers, taxis, vehicles)
￭ Supported translation processes and interpretation when required

Career break

from 09.2016 to 05.2021 (4 years 9 months)
Parental leave

Tour Product Manager

from 11.2011 to 08.2016 (4 years 10 months)
Siesta / Idriska-Tour / Turtess Travel, Київ (Туризм)

￭ Managed tour product configuration and pricing in CRM systems (Samo-Tour, Master Tour)
￭ Analyzed pricing data and built structured Excel models for tour packages
￭ Developed and calculated special offers (Early Booking, Stay & Pay, etc.)
￭ Monitored market trends and competitor pricing to maintain competitiveness
￭ Coordinated with international partners (contracts, pricing, communication)
￭ Managed website content: pricing updates, travel programs, descriptions
￭ Built customized travel packages and supported B2B/B2C clients
￭ Organized bookings: flights, hotels, full travel arrangements

Office Manager

from 10.2002 to 06.2011 (8 years 9 months)
UKRROM, Київ (Туризм)

￭ Managed end-to-end office operations and administrative processes
￭ Supported senior management with operational and coordination tasks
￭ Maintained client database and documentation systems
￭ Coordinated team workflows and contributed to staff support
￭ Managed client and partner communication (B2B & B2C)
￭ Organized bookings and provided support for туристичних груп
￭ Coordinated international partner communication and contracts

Education

Kyiv National University of Culture and Arts

International Tourism Management, Київ
Higher, from 2006 to 2010 (4 years)

European University

Department of Economics and Management, Marketing, Київ
Unfinished higher, from 2003 to 2006 (3 years)

Additional education and certificates

HR Manager

2020

Project Manager Course

2026 (ongoing, online learning)

English Course

2026 (ongoing, online learning)

Fast Complex First Aid and Special Training Course

2024

Knowledge and skills

• Operations & Administrative Management
• Logistics & Travel Coordination
• Event & Training Organization
• Document & Process Management
• Cross-functional Coordination
• Multitasking & Time Management
• Outlook)
• Google Workspace (Docs
• Sheets
• Drive)
• Zoom
• Canva
• Microsoft 365
• AI tools (including ChatGPT)
• Attention to detail
• Strong communication skills
• Adaptability & flexibility
• Organizational skills
• Stress resilience
• Здатність до навчання
• Комунікабельність
• Організованість
• Відповідальність
• Неконфліктність
• Ведення документації
• Дисциплінованість
• Адаптивність
• Працьовитість
• MS Excel
• MS Office
• MS Word

Language proficiencies

• English — above average
• Ukrainian — fluent

Additional information

Administrative professional with 3+ years of experience in international projects and NGO environments, specializing in office operations, logistics coordination, and administrative process management.

I have worked in travel, operations, and project support roles where I was responsible for coordinating logistics, managing documentation flows, supporting HR, finance, and procurement processes, and ensuring smooth day-to-day operations. I have experience organizing large-scale events, managing business travel, and implementing tracking systems that improved workflow transparency and efficiency.

My key strengths include process organization, multitasking in high-volume environments, attention to detail, and effective communication with internal teams and international partners.

Currently, I am strengthening my skills in planning, coordination, and structured delivery of projects while continuing to develop my English proficiency.

I am open to opportunities in Office Management roles, Project Coordination, Operations, and Junior Project Management roles.