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This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/8955633/

Technical, Customer support specialist

Employment type:
full-time
City of residence:
Kharkiv
Ready to work:
Remote

Contact information

This job seeker has hidden his personal information, but you can send him a message or suggest a job to him if you open his contact info.

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Work experience

Customer Support Specialist

from 05.2024 to 08.2024 (4 months)
Servicology, Дистанційно (IT)

- Надавала клієнтську підтримку через Zendesk.
- Допомагала з питаннями щодо акаунтів, платежів, верифікації та технічних проблем.
- Обробляла тікети та передавала звернення відповідальній команді, якщо питання не належало до компетенції підтримки.
- Спілкувалася з клієнтами англійською та російською мовами

Customer support agent

from 10.2021 to 03.2022 (6 months)
BetaCompany

Education

Kharkov Humanitarian-Pedagogical Academy

Foreign ( English) Language Teacher, Kharkov
Unfinished higher, from 2010 to 2014 (4 years)

Knowledge and skills

  • JavaScript
  • HTTP
  • REST API
  • HTML
  • CSS
  • SQL
  • Zendesk
  • Jivo
  • Troubleshooting
  • Комунікабельність

Language proficiencies

  • English — above average
  • Ukrainian — advanced

Additional information

Email [open contact info](look above in the "contact info" section)
Telegram @s0va_k

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Work.ua The candidate's resume is posted at https://www.work.ua/resumes/8955633/