Contact information

The job seeker has entered a phone number , email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/9086608

Work experience

IT Recruiter

from 08.2021 to now (2 years 10 months)
KHire-Agency, Дистанційно (Пошук персоналу, HR)

•Sourcing IT talents using different technologies: Boolean search, and X-raying.
•Searching candidates in Xing, LinkedIn, StackOverflow, GitHub, Rabota.ua, Work.ua, Telegram, Facebook, Instagram, messengers, and many other different tools
•Conducting prescreening
•Providing feedback to the candidate after each stage of the interview
•Maintaining a database of candidates
• Drawing up a plan for IT recruiting training for newcomers to the company.
• Training of a trainee recruiter

Call centre manager

from 11.2019 to 07.2021 (1 year 8 months)
Mister Cash, Київ (Фінанси, банки, страхування)

•Answering calls, emails; responding to customer service issues in a timely manner
•Dealing with customer orders, card payments, enquiries and complaints
•Advising about products and services
•Updating customers' records on computer databases

Call centre operator

from 05.2018 to 11.2019 (1 year 6 months)
CCloan, Київ (Фінанси, банки, страхування)

•Answering incoming calls and respond to customer's emails
•Managing and resolve customer complaints
•Selling products and place customer orders in the computer system
•Identifying issues to supervisors Providing product and service information to customers

Education

National Pedagogical University M.P. Drahomanov

Faculty of Natural Geography Education and Ecology, Київ
Unfinished higher, from 2017 to 2021 (4 years)

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• Russian — above average
• English — average