Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/9148628/

Work experience

Operations manager MEA APAC

from 04.2023 to 08.2026 (3 years 5 months)
Ajax Systems, Київ (IT)

• Managed official business correspondence, reviewed incoming requests, provided relevant information, and coordinated operational, technical, and marketing inquiries with relevant internal teams.
• Coordinated with Logistics, Legal, Finance, and Marketing teams to keep business processes aligned and resolve operational issues.
• Supported order-related processes, including invoicing, payment tracking, shipment follow-up, and customs clearance documentation.
• Drafted contracts and official letters, created and tracked Jira tasks, and coordinated document approval workflows.
• Prepared weekly payment tracking and quarterly business reports, and maintained up-to-date prices and related business documentation.

Sales manager

from 06.2019 to 11.2022 (3 years 6 months)
УКРТЕХТРОНІК, ТОВ, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

• Managed the operational lifecycle of orders: contracts, invoicing in 1C, payment tracking, and shipment coordination.
• Communicated with international suppliers on technical specifications, pricing, product availability, and special equipment requirements.
• Maintained customer and order data in CRM.
• Reviewed technical requirements and selected suitable equipment from Pneumax S.p.A. and IMI Precision Engineering, including replacement solutions.

Sales manager

from 02.2017 to 04.2019 (2 years 3 months)
Селтон, ТОВ, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

• Managed order-related documentation, including invoicing, commercial offers, and contract preparation.
• Prepared technical and commercial documentation for tenders in the pharmaceutical and defence industries.
• Coordinated documentation required for obtaining permits for serial production of filter elements for aviation and defence enterprises (JSC FED, MiGremont, Motor Sich JSC and for military units).

Mechanical engineer

from 09.2015 to 02.2017 (1 year 6 months)
Ізумруд, ТОВ, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

• Selected hydraulic equipment HAWE Hydraulik SE and Parker Hannifin based on technical requirements.

Education

Національний технічний університет України "Київський політехнічний інститут"

Механіко-машинобудівний інститут, Київ
Higher, from 2009 to 2015 (6 years)

Master's degree, Applied Fluid Mechanics and Mechatronics Department

Knowledge and skills

• MS Office
• 1С
• CRM
• Google Sheets
• Google
• Jira
• MS Power BI
• Document management
• 1C:Document Management
• Cross-functional coordination
• Confluence
• Operational management
• Order Operations
• Reporting
• Payment & Invoice Tracking

Language proficiencies

• English — above average
• Ukrainian — fluent
• German — beginner

Additional information

TOOLS & GENERAL SKILLS
-Jira & Confluence — task tracking, workflow and document management
-Microsoft Office & Google Workspace — daily business and documentation tasks
-CRM systems — Zoho, Creatio
-1C — invoicing and order-related processes
-Power BI — using reports and dashboards, monitoring business and manufacturing performance and working with data
-Document & process coordination — document tracking, approvals, reporting, and maintaining business information
-Cross-functional coordination — working with Legal, Finance, Logistics, Supply Chain, Manufacturing, and Marketing teams
-Technical requirements & product documentation — reviewing specifications and coordinating technical information
-Strong attention to detail and ability to manage multiple tasks and deadlines