Vitalii

Customer support representative

Considering positions:
Customer support representative, Technical support specialist
Employment type:
full-time, part-time
Age:
28 years
City of residence:
Ternopil
Ready to work:
Remote

Contact information

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Work experience

Technical support specialist

from 08.2018 to 12.2019 (1 year 4 months)
ZoomSupport, Тернопіль (IT)

This job was all about resolving computer-related issues at client's side via incoming and outgoing calls, and/or using remote connection applications to work on customer's computer to be able to research the issue, and try fixing it. This usually included operating system maintenance (Mac and PC, as well as Android and iOS devices), peripheral devices setup, troubleshooting applications, Internet guiding etc. All of the communication with the customers was English-based.

Knowledge and skills

  • Ableton Live
  • Bitwig Studio
  • REAPER
  • Sound design
  • Sound processing
  • Sound engineering
  • Sound recording
  • Composing
  • Desire to learn and develop

Language proficiencies

English — above average

Additional information

Telegram - https://t.me/pakinson
Open to remote opportunities with competitive compensation. Feel free to message me.

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