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Менеджер по роботі з клієнтами
- City:
- Poltava
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Alina Mozul
Date of birth: 05/07/2004 | Nationality: Ukrainian | Phone: [open contact info ](look above in the "contact info" section) (Mobile) |
Email address: [open contact info ](look above in the "contact info" section) | Poltava, Ukraine (Home)
About me
I am pursuing a Master's degree in Management at the National University "Yuri Kondratyuk Poltava Polytechnic". I
am highly motivated and always seeking to learn and grow. Through my studies and extracurricular activities, I have
well-developed soft and hard skills that enable me to adapt in various professional and academic fields.
Work experience
Specialist in the Online Service Departament | Nova Post | 01/09/2025 – 16/02/2026 | Poltava, Ukraine
Website: https://novaposhta.ua/
• handle online inquiries and service requests from clients
• identify and establish communication channels with individual and corporate clients
• monitor logistics and delivery processes to ensure timely and accurate service
• assist clients in resolving complex and non-standard issues related to the use of Nova Poshta services.
Education & Training
Master's degree in Management | National University "Yuri Kondratyuk Poltava Polytechnic" | 01/09/2025 -
Current | Poltava, Ukraine
Erasmus+ academic mobility program | Aurel Vlaicu University of Arad | 23/02/2026 – 22/06/2026 |
Arad, Romania
Bachelor's degree in Entrepreneurship, trade and exchange activities | National University "Yuri Kondratyuk
Poltava Polytechnic" | 01/09/2021 - 30/06/2025 | Poltava, Ukraine
Erasmus+ academic mobility program | “1 December 1918” University of Alba Iulia | 01/10/2024 –
14/02/2025 | Alba Iulia, Romania
Language Skills
Mother tongue(s): Ukrainian
Understanding Speaking Writing
Listening Reading Spoken production Spoken interaction
English B2 B2 B2 B2 B2
Skills
Soft skills | Time Management, Attentiveness, Problem solving, Effective communication skills | Emotional
intelligence. | Quick learning, responsibility, stress resistance. | Organisation & Punctuality
Hard skills | HTML ( Basics ) | Social Media (Linkedin Twitter Facebook Telegram Slack) | CRM user | Microsoft
Office (MS Word. MS Excel, MS PowerPoint, MS Outlook), Cisco Webex | Google Workspace (Gmail, Docs, Sheets,
Slides, Forms, Drive)
Driving Licence
Driving licence B
Date of birth: 05/07/2004 | Nationality: Ukrainian | Phone: [
Email address: [
About me
I am pursuing a Master's degree in Management at the National University "Yuri Kondratyuk Poltava Polytechnic". I
am highly motivated and always seeking to learn and grow. Through my studies and extracurricular activities, I have
well-developed soft and hard skills that enable me to adapt in various professional and academic fields.
Work experience
Specialist in the Online Service Departament | Nova Post | 01/09/2025 – 16/02/2026 | Poltava, Ukraine
Website: https://novaposhta.ua/
• handle online inquiries and service requests from clients
• identify and establish communication channels with individual and corporate clients
• monitor logistics and delivery processes to ensure timely and accurate service
• assist clients in resolving complex and non-standard issues related to the use of Nova Poshta services.
Education & Training
Master's degree in Management | National University "Yuri Kondratyuk Poltava Polytechnic" | 01/09/2025 -
Current | Poltava, Ukraine
Erasmus+ academic mobility program | Aurel Vlaicu University of Arad | 23/02/2026 – 22/06/2026 |
Arad, Romania
Bachelor's degree in Entrepreneurship, trade and exchange activities | National University "Yuri Kondratyuk
Poltava Polytechnic" | 01/09/2021 - 30/06/2025 | Poltava, Ukraine
Erasmus+ academic mobility program | “1 December 1918” University of Alba Iulia | 01/10/2024 –
14/02/2025 | Alba Iulia, Romania
Language Skills
Mother tongue(s): Ukrainian
Understanding Speaking Writing
Listening Reading Spoken production Spoken interaction
English B2 B2 B2 B2 B2
Skills
Soft skills | Time Management, Attentiveness, Problem solving, Effective communication skills | Emotional
intelligence. | Quick learning, responsibility, stress resistance. | Organisation & Punctuality
Hard skills | HTML ( Basics ) | Social Media (Linkedin Twitter Facebook Telegram Slack) | CRM user | Microsoft
Office (MS Word. MS Excel, MS PowerPoint, MS Outlook), Cisco Webex | Google Workspace (Gmail, Docs, Sheets,
Slides, Forms, Drive)
Driving Licence
Driving licence B
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The candidate's resume is posted at https://www.work.ua/resumes/9188753/