Алексей

Customer care agent

Considering positions:: Customer care agent, Спеціаліст техпідтримки, Чат-менеджер
Age:: 29 years
City:: Kharkiv

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SATSYK OLEKSII
CUS TO MER CARE MANAGER

EMPLO YMENT HISTORY

Verification manager
PROFILE Trading Company “Coinsbit” (2018-2020)
-analysis, processing and verification of documents
Dependable young worker equipped for fast- -providing services to the clients
paced work and changing daily needs. Serves
customers effectively with attention to detail and
hardworking approach. Seeks out opportunities to
go beyond basics, improve processes and increase
customer satisfaction.
Support/Compliance/Back-office Manager
Trading company “SolisMarkets” (2021-2023)
-providing best care to the clients via email and phone
-records management
-working with database (CRM)

Customer Manager
Trading company “Worldtradex” (2023-2026)
-provided customer via email, tickets, phone
-maintained and organized client records
-working with database (CRM)
LANGUAGES

English (Upper-Intermediate)
EDUCATION
Spanish (B1)

O.M. Beketov National University of Urban
Economy
-Bachelor Degree 2015-2019 (Transport Engineering and
CONTACT INFORMATION Management)
-English school “12project” (2019-2020)
Mail: (look above in the "contact info" section)
Phone number: (look above in the "contact info" section) SKILLS

• Advanced writing and research skills
• Motivated Attitude
• Problem Resolution
• Teamwork
• Creativity

Алексей

Customer care agent

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