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KATERYNA MEKHEDOVA
ABOUT ME
I am a motivated professional with a passion for the French
language and culture. I am eager to contribute my linguistic
expertise and attention to detail, supporting the team in
delivering high-quality product that meet linguistic and
[open contact info](look above in the "contact info" section)
cultural standards. With a strong commitment to continuous
[open contact info](look above in the "contact info" section) improvement, I am dedicated to enhancing processes and
optimizing project outcomes. An enthusiastic team player, I
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am ready to contribute my skills and enthusiasm to drive
Telegram project success as a translator.

HARD SKILLS WORK EXPERIENCE
August 2024 – February 2025
Advanced language knowledge
French-Ukrainian Interpreter for Military Training
Proofreading and editing
Facilitate effective communication between French military instructors and
Proficiency in CRM Ukrainian soldiers during training sessions

IT Project Lifecycle Ensure the accurate transmission of critical information to support the
education and operational readiness of Ukrainian armed forces
Schedule management
Achievements

SOFT SKILLS Contributed to the professional development and combat readiness of the
Ukrainian military through precise and culturally sensitive translation.
Effective listening
December 2021 – June 2024
Decision making skills 3shape
Communication skills Technical Customer Support Consultant
Time management skills Efficiently handle customer inquiries, troubleshoot issues, and ensure
customer satisfaction
Attention to details
Managing support cases - ongoing tasks completion whilst meeting set
Reliablility deadlines
Interact with other departments
LANGUAGES Email, voice and remote communication with customers
English - Advanced Utilize CRM software to track customer interactions and feedback

French - Advanced Achievements
Vietnamese - Advanced High Customer Satisfaction Ratings

German - Beginner Delivered training sessions for new hires and conducted ongoing
mentorship programs for team members
EDUCATION Improved overall team performance
Participated in business trips to France to enhance customer support
Master,Philology relations and better understand the local market
Taras Shevchenko National December 2019 – December 2021
University of Kyiv Maklai
2014 - 2021
Vietnamese and French Translator
Vietnamese language Translating texts from English to Vietnamese and from
National University of Social Sciences English to French (tourism sphere)
and Humanities, Hanoi Vietnam Copywriting
2015 - 2016 and 2019 - 2020 Highlighting potential cultural or linguistic challenges in translations
QA Manual Course Adapting translations to the target audience, considering cultural
nuances, idiomatic expressions, and regional preferences
Customertimes
Completed in 2022 Achievements
Positive Contribution to Localization Efforts
Project Management
Increased Language Coverage
IT school GoIT (Kyiv)