Rabail

RABAIL MALIK

971521365519 PROFILE
[open contact info](look above in the "contact info" section)
• Bringing forth a motivated attitude and a variety of powerful skills.
[open contact info](look above in the "contact info" section)
malik-629988226/ • Adaptable in various social media platforms and office technology
programs.
Dubai
• Committed to utilizing my skills to further the mission of a company.

SKILLS EXPERIENCE
Problem-Solving
COURSE MANAGER
Computer Literacy Summer camp
Strong Communication 02/2017 - 05/2017,
Team player
Dubai
Organized
Planning and building a summer camp course.
Persuasive personality
Managing projects by doing teamwork
Multitasking Skills.
Typing speed of 35 words per minute or more. HR AND CALL CENTER OPERATOR
Ambitious and goal oriented with a clear version of future
objectives.
GRMC
Compliance 05/2018 - 09/2018,
Documentation
Dubai
Review
Supported daily operations of a busy human resources department, ensuring compliance with company policies.
Coordination
Conducted interviews using various recruiting methods, assessing candidates' skills and aptitudes.
Analysis
Mentored employees through personal and professional issues, fostering a positive work environment.
Troubleshooting Onboarded new employees, facilitating their integration into the company.
Communication Prepared analytical recruiting reports and contributed to the company's reputation as a "best place to work
Organization Provide exceptional customer service by answering incoming calls, addressing inquiries, resolving issues, and assisting with product

Adaptability or service-related questions.
Maintain accurate and detailed customer records, document interactions, and follow company protocols and scripts.
Detail-oriented
Strive to meet or exceed performance targets, such as call handling time, customer satisfaction, and quality assurance metrics.

ESL TEACHER
EDUCATION Just School
11/2021 -01/2022 ,
Ivano Frankivsk, Ukraine
IGCSE OLEVELS TELESALES AND SOCIAL MEDIA
English Language School (P.V.T) MARKETING
American based Truck Dispatch company
Dubai, UAE
1/2022 -03/2022 ,
2017, Ivano Frankivsk, Ukraine

Generating leads.
MEDICINE
Meeting or exceeding sales goals.
Ivano-Frankivsk National Medical Negotiating all contracts with prospective clients.
University Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
2019
Giving sales presentations to a range of prospective clients.
EXPERIENCE
HR AND RECRUTING
Cosy containers
Dubai,UAE

Proficient in documentation and record-keeping, ensuring compliance with company policies.
Skilled in handling customer/candidate inquiries and resolving complaints effectively,
demonstrating strong communication abilities.
Experience with billing authorization processes and sending documents according to
customer/contract requirements.
Analyzing and troubleshooting activities based on business requirements.
Managing and updating various types of data, including employee records.
Conduct full-cycle recruitment, from sourcing and screening candidates to coordinating
interviews and extending job offers.
Collaborate with hiring managers to define job requirements and develop effective recruiting
strategies.
Utilize various sourcing methods, including online job boards, social media, and networking, to
attract top-tier candidates.

HR Assistant
12/2022 - 12/2023
ExpoPlatform
Remote in Dubai.

Actively involved in the full cycle of recruitment, both locally and internationally, for tech and
non-tech positions.
Prepared job descriptions and vacancy postings, attracting top talent.
Coordinated HR processes, including employee onboarding and support for HR-related
inquiries.
Organized quarterly and annual employee performance reviews, fostering employee growth.
Implemented new HR policies to enhance company operations.
Maintained HR information and employee data in HRIS systems.
Excelled in utilizing MS Office Suite and Google Apps for data analysis and reporting

HR Manager
12/2023- Present
ExpoPlatform
Remote in Dubai.

- Developed and enforced HR strategies, policies, and procedures to meet goals and comply
with laws.
- Managed recruitment, onboarding, and orientation processes.
- Handled employee relations, including conflict resolution and disciplinary actions.
- Administered employee benefits, such as health insurance and retirement plans.
- Conducted training to enhance skills and promote growth.
- Implemented performance evaluations and provided feedback.
- Maintained HR records and reported key metrics.
- Led initiatives to foster a positive culture and engage employees.
- Collaborated with management on strategic HR challenges.
- Stayed updated on HR trends to improve processes.