Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9309255/

Work experience

Recruiter

from 11.2024 to 02.2025 (3 months)
Loadngo logistics, Remote (Transportation and logistics)

Sourcing and Outreach: I Utilized various sourcing channels, including direct calls, CRM systems, social media, and referrals, to identify and engage potential driver candidates.

Screening and Application Review: i evaluate driver applications and qualifications to select candidates that meet job criteria and embody Load N Go, Inc.'s values.

Interviewing: I conduct initial phone interviews to assess candidates’ skills, experience, and cultural alignment with the company.

Coordination with Safety Department: Plan and coordinate with the Safety Department to ensure candidates experience a professional, supportive hiring process.

Candidate Relationship Management: Build and maintain strong relationships with candidates, acting as their primary point of contact and providing clear, timely communication regarding their status in the recruitment process.

Collaborative Strategy: Work closely with management to understand driver hiring needs, continuously refining recruitment strategies to attract top-tier talent.

Job Offers and Negotiations: Present competitive job offers to selected candidates, negotiating terms as needed while adhering to company policies and market standards.

Metrics Tracking and Optimization: Track recruitment metrics, including time-to-fill, source effectiveness, and candidate pipeline, to optimize strategies and drive continuous improvement.

Industry Insights and Best Practices: Stay up-to-date on industry trends, labor market insights, and recruitment best practices to enhance recruitment strategies.

Dispatcher, fleet manager

from 05.2024 to 10.2024 (5 months)
KPO logistics, Ternopil (Transportation and logistics)

Supervising trucks dedicated to you;
Searching and booking loads, i used D.A.T loadboard to book loads
Collect proof of deliveries from drivers
Controlling the transit process beginning from pick up and ending with the delivery
Planning, organizing and coordinating the time and the related information with the drivers and the customers, shippers, and receivers for timely pickups and deliveries;
Dealing with paperwork; getting set up with new brokers
Dispatch updates, forward loads to billing department that are ready to be invoiced.
i also made sure the drivers adhere to HOS DOT RULES.

Sales representative

from 02.2023 to 05.2024 (1 year 3 months)
TRT LOGISTICS, United states (Transportation and logistics)

I pitched my company's service to prospective clients, educate them on how my company can provide solutions to there logistic challenges. I also used the CRM and spreadsheet through out my time working.

Customer support representative

from 03.2022 to 01.2023 (10 months)
Busmanity company, United states (Transportation and logistics)

My responsibilities was to help customers with complaints and questions, give customers informations about our products and services, take orders and process returns via phone calls, Emails, or text messages. I was Excellent at my job

Sales manager

from 01.2020 to 03.2022 (2 years 2 months)
hedge company, United states (Marketing, advertising, and PR)

Educating our clients about our company's services and Assisting them Via emails to set up their account with us

Dispatcher

from 01.2018 to 01.2020 (2 years)
Ap apex, United states (Transportation and logistics)

As a skilled dispatcher, I excel in providing exceptional customer support through inbound and outbound calls, resolving issues promptly, and maintaining accurate records. With a commitment to professionalism and a strong focus on communication and problem-solving, I strive to exceed customer expectations and contribute to team success. My dedication to delivering high-quality service and building positive relationships makes me an ideal candidate to enhance customer satisfaction and drive business success. I also enhanced my productivity using CRM, MS EXCEL, SPREADSHEET ETC.

Logistics manager

from 08.2015 to 12.2017 (2 years 4 months)
zab logistics, Vinnytsia (Transportation and logistics)

As a passionate logistics manager, I revolutionized supply chain operations by implementing innovative strategies that maximized efficiency and minimized costs. Notably, I spearheaded the introduction of a cutting-edge inventory tracking system, resulting in a remarkable 30% reduction in stockouts and inventory holding costs. Furthermore, my adept leadership in developing a streamlined transportation routing strategy led to a decrease in delivery times, showcasing my ability to drive tangible results while delivering exceptional service.

Education

University

Business management, Vinnytsia
Higher, from 2015 to 2019 (4 years)

I am a graduate

Knowledge and skills

• PC User
• Communicability
• Grammatically correct speech
• Teamwork
• Competent oral and written language
• Fast typing
• Creativity
• Ability to analyze
• Writing scientific papers
• Management of CRM
• MS Excel
• Organizational skills
• Punctuality
• Conducting negotiations
• Adaptability
• Discipline
• Goodwill

Language proficiencies

English — fluent

Additional information

I have a good experience working as a customer support representative. I have worked as a team, and therefore I have good rapport with my teammates. I am verbal self driven, with a strong sense of ownership. I'm a goal getter and a have a good communication skill. I do my best in any duty assigned to me, and I'm positive towards this job because I will do my very best if I'm given the opportunity.