Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9309255

Work experience

Sales representative

from 02.2023 to 02.2024 (1 year)
TRT LOGISTICS, Vinnytsia (Transportation and logistics)

I pitched my company's service to prospective clients, educate them on how my company can provide solutions to there logistic challenges. I also used the CRM and spreadsheet through out my time working.

Customer support representative

from 03.2022 to 02.2023 (11 months)
Busmanity company, Vinnytsia (Transportation and logistics)

My responsibilities was to help customers with complaints and questions, give customers informations about our products and services, take orders and process returns via phone calls, Emails, or text messages. I was Excellent at my job

Sales manager

from 01.2021 to 03.2022 (1 year 2 months)
hedge company, Vinnytsia (Marketing, advertising, and PR)

Educating our clients about our company's services and Assisting them Via emails to set up their account with us

Call center operator

from 08.2019 to 10.2020 (1 year 2 months)
Ap apex, Vinnytsia (Telecommunications and networking)

As a skilled call center operator, I excel in providing exceptional customer support through inbound and outbound calls, resolving issues promptly, and maintaining accurate records. With a commitment to professionalism and a strong focus on communication and problem-solving, I strive to exceed customer expectations and contribute to team success. My dedication to delivering high-quality service and building positive relationships makes me an ideal candidate to enhance customer satisfaction and drive business success. I also enhanced my productivity using CRM, MS EXCEL, SPREADSHEET ETC.

Logistics manager

from 08.2015 to 12.2016 (1 year 4 months)
zab logistics, Vinnytsia (Transportation and logistics)

As a passionate logistics manager, I revolutionized supply chain operations by implementing innovative strategies that maximized efficiency and minimized costs. Notably, I spearheaded the introduction of a cutting-edge inventory tracking system, resulting in a remarkable 30% reduction in stockouts and inventory holding costs. Furthermore, my adept leadership in developing a streamlined transportation routing strategy led to a decrease in delivery times, showcasing my ability to drive tangible results while delivering exceptional service.

Education

University

Business management, Vinnytsia
Higher, from 2015 to 2019 (4 years)

I am a graduate

Knowledge and skills

Language proficiencies

English — fluent

Additional information

I have a good experience working as a customer support representative. I have worked as a team, and therefore I have good rapport with my teammates. I am verbal self driven, with a strong sense of ownership. I'm a goal getter and a have a good communication skill. I do my best in any duty assigned to me, and I'm positive towards this job because I will do my very best if I'm given the opportunity.