Наталя
Customer care, assistant, project coordinator, engineer
- Age:
- 31 years
- City of residence:
- Other countries
- Ready to work:
- Other countries, Remote
Contact information
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Personal Profile
I have eight years of work experience in different fields:engineering, recruitment, people management (both offline and online), estimating building costs, been an assistant to a director, and was myself a director of a subsidiary company. I have worked in many high pressure environments, and have learned to prioritise tasks and communicate clearly.
Work experience
Private Company, Non Disclosure Agreement, Kremenchuk, Ukraine
Administrator, recruiter
December 2019 – October 2022
• Training new starters in their respective roles.
• Supervisor role to help develop junior members of staff.
• Communicating with stakeholders from around the world in English.
• Find solutions or advisors for various stakeholders’ problems.
• Ability to process large amounts of data in short time periods.
Kariatyda, Kremenchuk, Ukraine
Kremenchuckmiskbud, Kremenchuk, Ukraine
Estimator, engineer of production and technical department, executive management
May 2017 – May 2020
• Preparation of all types of documents for the start of construction work.
• Communication with current and potential investors.
• Checked the scope of contractor’s completed work on a monthly basis.
• Liaised regularly with city government around rules and regulations.
• Control over the commissioning of buildings.
• Diary management for directors (time and office management).
PrivatBank, Kremenchuk, Ukraine
Call center operator
May 2016 – May 2017
• Worldwide customer support for bank products and services.
• Provided training and help for customers in using the bank’s website and app.
• Processed deposits and loans.
• Dealing with customer complaints.
• Provided answers and solutions to customer issues in a timely manner and with a polite and respectful tone.
Befind & North, Kremenchuk, Ukraine
HR
February 2016 – May 2016
• Head hunted talent for various jobs abroad.
• Reviewed applicant CVs and cover letters, and matched them with appropriate vacancies.
SpetsMontazhEngineering
Engineer (metal constructions), Estimator
June 2013 February 2016
• Detailed metal drawings.
• Calculated costs for multiple construction projects, including silo structures and stairways .
Education
Poltava National Technical Yuri Kondratyuk University
Industrial and Civil Engineering, Civil Engineer, Master’s Diploma (With Honours)
July 2009 – July 2014
Additional courses
Revit, Dnipro (2022)
Project Management and Business Analysis, Kharkiv Lemon School (2022)
Landscape Design, Lual (2017)
More resumes of this candidate
Remote
Natalia Denysenko Working experience: Administrator, Customer Service Manager, Civil Engineer January 2020 – • Training newcomers, ensuring their work. • Active listening, coaching. • Clients supporting, motivation...
Kyiv, Other countries, Remote
Higher education · Full-time, part-time
- Помічник директора/адміністратор, менеджер по роботі з клієнтами, ПП, 4 years 6 months
- Інженер з проектно-кошторисної роботи, ПП "БФ "Каріатида", 4 years
Kyiv
Denysenko Natalie Дата народження: 17 вересня 1992 Місто: Київ Телефон: E-mail: Соціальні мережі: denysenko/ Адміністратор, інженер-будівельник, менеджер з нерухомості 21 000 грн. Досвід роботи Адміністратор листопад...
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