Contact information

The job seeker has entered a phone number , email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/9383700/

Work experience

Data labeling specialist

from 06.2025 to 12.2025 (7 months)
SoftServe, Remote (IT)

- Follow detailed written instructions to label data sets provided accurately;
- Assess and assign relevance ratings between 1 to 5 for pairs of search queries and documents, based on predefined criteria;
- Interact with the team to clarify requirements, ask questions, and ensure labeling accuracy

Video tagging analyst

from 07.2023 to now (2 years 6 months)
Alison.ai, Львів (Маркетинг, реклама, PR)

Video contents are to be tagged with relevant keywords
• Understand business objectives, data questions, and site-tagging problems to ensure accuracy of data
• Liaise with teams to understand requirements and provide direction on tag implementation, optimized application performance

Customer support specialist

from 07.2021 to 12.2022 (1 year 6 months)
Namecheap, Львів (IT)

I've one and a half years of experience working as a customer service agent.
My duties were:
• Domain DNS-setup, domain registrations
• Basic hosting support
• Supporting apps market place
• Handling cross-department procedural and communication issues on a regular basis
• Handling account security issues
I worked as L1 and L2 specialist.

Education

Львівський національний університет імені Івана Франка

Прикладна лінгвістика, Львів
Higher, from 2014 to 2019 (5 years)

Additional education and certificates

HTML5/CSS3/Javascript Fundamentals

2022-2023, 2 months

Основи Web UI розробки (Prometheus)

1 місяць

Knowledge and skills

• Punctuality
• Adaptability
• Google Sheets
• Confluence
• Jira

Language proficiencies

• English — above average
• Ukrainian — fluent

Additional information

I am a reliable and persistent person. I am also happy to learn new things, which is in my opinion, essential for doing a good job.
I hope that this is the kind of person you are looking for.