Danmole
Customer support Sales representative, 30 000 UAH
- Employment:
- Full-time, part-time.
- Age:
- 31 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/9483265
Work experience
Sales Manager (Remote)
from 04.2023 to 03.2024
(11 months)
American International Logistics Inc, Haslet Texas, USA, Remote (Transportation and logistics)
Converting of leads into new customers
Tracking of Cars from pick-up location to Delivery point.
Taking calls from customers to help link them with carriers (Transport Companies)
Inputting of clients information into CRM system.
Providing quotes to customers through phone calls.
Processing customers payments.
Managing carriers by making sure a customers car is picked up on time and delivered safely at their door step.
Providing customers with all the necessarily information they need.
Resolving customers complaints on the phone.
Posting of Cars on Central Dispatch.
Generating Reports.
Dispatching of orders.
Customer support representative
from 02.2021 to 02.2023
(2 years)
orthodontics experts, USA, Remote (Medicine, pharmacy)
Taking incoming calls and booking appointment for braces Providing information about pricing
solving all customers related problems
Marketing manager
from 03.2020 to 01.2021
(10 months)
CRANES AND LADDERS, Remote (Wholesale, distribution, imports, and exports)
Managed and led a total of 13 brand ambassadors dispersed in 8 stores on Lagos Mainland and produced significant results.
Products samples were given to a minimum of 10 consumers daily and a total of 50 consumers weekly while producing extraordinary turnover in sales.
Ensured all brand ambassadors in every store worked to achieve and exceed their weekly sales targets
Gave accounts of stocks available in every store so as to restock where necessary
Operations manager
from 01.2017 to 02.2020
(3 years 1 month)
NINETEENTH SHOES, Remote (Light industry)
Successfully managed the shoe making factory and company operations between the year 2017 to 2020, determined the number of necessary resources (workforce, raw materials etc.),
Reviewed all maintenance work, and ensured that output meets quality standards.
Trained the sales personnel on the features and material specifications for better customer service.
Quickly identified and resolved customer complaints, provided appropriate solutions and alternatives within the time frame and followed up to ensure resolution.
Generated brand ideas for social media promotion and enhanced company visibility.
Assigned jobs to workshop labor and ensured a clear understanding of requirements is passed on.
Ensured that all shoemaking projects are completed within set timescales and delivery dates.
Utilized keen knowledge and initiative to resolve routine issues as they occur around the workshop and suggested solutions.
Managed the quality outputs of all workshop employees, supervised project details from drawings through to completion including ordering materials, producing cutting lists, assembly, finishing and wrapping.
Maintained safety within the workshop; adhered to the workshop guidelines, standards and work ethics.
Implemented and maintained a housekeeping program to ensure that the team are working in an efficient, tidy and safe environment at all times.
Education
Crawford University
BSC Biochemistry, Other countries
Higher, from 2013 to 2017 (4 years)
BASIC COMPUTER TRAINING PROGRAM
Other countries
Specialized secondary, from 2010 to 2011 (1 year)
AOCOED INTERNATIONAL SCHOOL
Other countries
Secondary, from 2004 to 2010 (6 years)
Knowledge and skills
Language proficiencies
English — fluent
References
AMOSU PETER BABATUNDE
CEO,, NINETEENTH SHOES
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