Анастасія

ANASTASIIA IATSYNA
IT Project Manager | Agile Delivery | PSM I
Dnipro, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | LinkedIn

P R O F E S S I O N A L S U M M A RY

IT Project Manager and PSM I-certified Scrum Master with 5+ years in IT outsourcing, running web projects end to end
with direct client ownership. Experienced in gathering and validating requirements with clients, turning them into an
estimable backlog, sprint and release planning, risk registers and budget/burn-rate tracking. Managed distributed cross-
functional teams, balanced workload and capacity, and raised on-time delivery from about 75% to 90%+ through Agile
practices and delivery metrics. Comfortable owning project decisions, budget visibility and client communication in
English.

CORE SKILLS

Project & Delivery Requirements gathering and validation; backlog and release planning; estimation; scope and
Management change management; risk register and dependency management; budget and burn-rate
tracking; resource allocation; milestones and timelines
Agile Delivery Scrum; Kanban; sprint planning and reviews; backlog refinement; retrospectives; Definition of
Done; delivery metrics; continuous improvement
Client & Stakeholder Direct client communication; expectation management; prioritization; cross-functional alignment;
Management status reporting; issue escalation; consensus building
Team & Performance Coordination of multiple teams; team-lead coaching; capacity planning; performance/KPI
monitoring; onboarding; workload balancing
Tools Jira; ClickUp; Confluence; Notion; Miro; Slack; Power BI; Google Workspace; Claude API /
GenAI tools
Languages Ukrainian (Native); Russian (Bilingual); English (Advanced / B2+)

PROFESSIONAL EXPERIENCE

Scrum Master / Project Manager Jan 2024 – Present
Norml.studio LLC — Wyoming, USA (Remote)
Coordinate requirements and backlog refinement with stakeholders; clarify scope, dependencies, acceptance
expectations, and sprint goals.
Manage delivery across 2–3 concurrent web product teams, balancing client commitments, team capacity, priorities,
and delivery risks.
Track velocity, cycle time, burn rate, and project health through dashboards to improve delivery transparency and
support timely decisions.
Improved sprint completion rate by approximately 15–20%, reduced reopened tasks by approximately 30–40%, and
raised on-time delivery from about 75% to 90%+.
Led process improvements in estimation, risk tracking, and onboarding documentation, reducing ramp-up time by
approximately 40–50%.
Facilitate planning, reviews, retrospectives, and delivery checkpoints while helping teams improve ownership and
execution discipline.
Built Claude API automations for daily budget-burn alerts and capacity reporting, saving approximately 15 hours of
manual work per week.

Project Manager / Senior Team Lead Feb 2023 – Jan 2024
Simply Contact — Dnipro, Ukraine
Managed 3–5 concurrent projects and coordinated 5 team leads and 45–65 engineers across parallel delivery
streams.
Owned delivery processes, team performance tracking, stakeholder reporting, and cross-team workload coordination.
Facilitated Agile ceremonies and coached team leads on delivery practices; monitored throughput, sprint predictability,
and defect leakage.
Maintained more than 95% delivery continuity during infrastructure outages through contingency planning and
workload rebalancing, with zero critical SLA breaches.
Reduced onboarding and ramp-up time by approximately 20–30% through structured cross-functional processes and
QA/L&D collaboration.
Improved core delivery KPIs by 5–10% through process tuning and tighter execution discipline.
Project Manager Mar 2020 – Jan 2023
InsiteGroup LLC — Dnipro, Ukraine
Managed the full project lifecycle for web projects, including initiation, requirements, planning, scope execution,
stakeholder communication, risk management, and budget control.
Participated in pre-sales, project estimation, and Work Breakdown Structure (WBS) development.
Facilitated Scrum activities and coordinated delivery expectations across project stakeholders.
Contributed to partnership negotiations involving Opera, Avast, and Qihoo.

E D U C AT I O N & C E R T I F I C AT I O N S

Professional Scrum Master I (PSM I) — Scrum.org, 2023
Postgraduate Diploma, IT Project Management — Projector Institute, Kyiv, 2023
Project Management Certificate — IBMI, Berlin, 2023
Master's Degree, Transportation & Logistics Management — Ukrainian State University of Science and Technologies,
2011