Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/9603312/

Work experience

Account manager (PSP)

from 03.2023 to 04.2024 (1 year 2 months)
Softum, Kyiv (IT)

- initial communication;
- signing of contracts;
- introduction and further support of new partners;
- market research of payment service providers in the online segment;
- analysis of performance indicators of partners.

Sales development representative

from 07.2022 to 02.2023 (8 months)
Brainlab, Kyiv (IT)

- primary contact with leads;
- qualification of leads;
- maintenance of database in CRM;
- maintaining communication with existing leads;
- processing of written requests.

Customer service manager

from 02.2021 to 05.2022 (1 year 4 months)
F3NIX, Kyiv (IT)

- full support of the client base;
- customer assistance and consultation;
- sales;
- customer retention and return;
- resolution of conflict situations;
- reports keeping.

Restaurant manager

from 06.2019 to 12.2021 (2 years 7 months)
FEST, Kyiv (Готельно-ресторанний бізнес)

- full support of the restaurant;
- team managment (30 people);
- control of kitchen and hall workers;
- recruitment, hiring employees;
- staff training;
- maintaining documentation;
- work with R-keeper;
- conducting inventories;
- keeping financial statements;
- responsibility for purchasing products, accepting deliveries;
- control quality of service;
- control technical condition of all equipment;
- resolution of conflict situations;
- interaction with suppliers;
- maintaining Facebook and Instagram pages.

Education

DITB

Management, Donetsk
Higher, from 2009 to 2014 (5 years)

Additional education and certificates

HR-generalist in IT, Beetroof Academy

2022

Knowledge and skills

• Організованість
• Багатозадачність
• Iiko
• Creatio
• Miro
• 1С
• Відповідальність
• Комунікабельність
• Ведення CRM

Language proficiencies

• English — above average
• Ukrainian — fluent

Additional information

I'm looking for a job as HR, recruiter, or People Partner. I understand that I do not have much experience in this particular field, but I am ready to learn and I may start as a trainee in this field.

Зручний метод комунікації - телеграм або пошта