Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/9609225/

Work experience

Sales Development Representative

from 08.2024 to now (2 years 3 months)
AIR Media-Tech, Дистанційно (Маркетинг, реклама, PR)

Manage creator partnerships at AIR Media-Tech, handling outbound and inbound outreach, relationship building, lead qualification, objection handling, and handoffs to relevant teams. Use AI tools and YouTube analytics to improve prospect research and communication.

Lead generation manager

from 11.2022 to 06.2024 (1 year 8 months)
NDA Project — Web & Digital Solutions Agency, Дистанційно (IT)

B2B-focused agency delivering web development, design, and digital services.

- Earlier scope included full-cycle outbound lead generation, from prospecting to booking intro calls
for the CEO.

- Earlier achievements: Generated 200+ qualified leads on Upwork, booked 70+ high-intent calls,
contributed to closed deals.

B2B Outbound / Sales Automation & Lead Generation

from 11.2022 to 10.2026 (4 years)
Norml Studio, Дистанційно (IT)

Designed and managed a B2B outbound system covering prospect research, ICP qualification, contact sourcing, verification, personalization, and campaign execution. Used Claude, Codex, and tools like DataForSEO, Icypeas, Reoon, and Smartlead to automate workflows, improve data quality, optimize LinkedIn/email outreach, and support agency growth through Upwork and GigRadar.

Sales agent

from 09.2021 to 10.2022 (1 year 2 months)
GetCarrier auto transport, Дистанційно (Транспорт, логістика)

U.S.-based auto transport brokerage and 3PL provider.

- Managed inbound and outbound client communications, generated shipping quotes, and coordinated vehicle transport. Maintained a close rate of over 20% from leads to signed deals, handling up to 50+ client interactions daily. Contributed to monthly team targets by closing an average of 30–40 shipments per month, consistently exceeding KPIs for response time and client
satisfaction

Customer Support Manager

from 05.2020 to 08.2021 (1 year 4 months)
MoveWheels auto transport, Запоріжжя (Транспорт, логістика)

U.S.-based car shipping brokerage company that helps customers transport vehicles nationwide.

- Handled client inquiries and logistics coordination in the U.S. car hauling industry. Provided real-time support to customers and carriers, ensured smooth transportation processes, and
maintained high satisfaction levels.

Education

ЗНУ

Економічний, Фінансова безпека та менеджмент проєктів, Запоріжжя
Higher, from 2023 to 2025 (2 years)

ЗНУ

Економічний, Міжнародна економіка, Запоріжжя
Higher, from 2019 to 2023 (4 years)

Knowledge and skills

• Комунікабельність
• Швидке навчання
• Знання англійської(В2)
• Работа с ТСД
• Инвентаризация
• Учет ТМЦ
• MS Excel
• Вождение электроштабелера
• Контроль остатков
• 1С
• Стикировка товара
• Уважність
• Продаж послуг
• LinkedIn Sales Navigator
• Smartlead
• Outbound Lead Generation
• Business Development
• CRM & Pipeline Management
• Sales Development
• Consultative Selling
• Marketing & Outreach Automation
• ICP & Prospect Research
• AI-Assisted Personalization
• Reply.io
• Snov.io
• HubSpot
• Monday.com
• Icypeas
• Apollo
• Reoon
• DataForSEO
• Python
• PowerShell
• CSV / JSON
• Git / GitHub
• VS Code / Codex CLI
• Google Drive

Language proficiencies

• English — above average
• Ukrainian — fluent