Абхішек

Customer support manager, 30 000 UAH

Considering positions:: Customer support manager, Оператор з дзвінків, Оператор чата, Customer care manager, Sales representative, Computer operator
Employment type:: full-time, part-time
Age:: 25 years
City:: Ivano-Frankivsk

Contact information

The job seeker has entered a phone number , email and Instagram.

You can get this candidate's contact information from https://www.work.ua/resumes/9681748/

Work experience

Customer support manager

from 03.2023 to 01.2025 (1 year 11 months)
Wiber, Ivano-Frankivsk (Telecommunications and networking)

Telegram : @Hrx567
* Maintain the CRM , Resolve customer queries and guide them about services of company.
* Provide real time support and response on email & chat to clients.
* Collect customer feedback and pass it on to the team.
* Conflict resolution

Customer service manager

from 03.2021 to 02.2022 (1 year)
Tetra group, Kharkiv (Telecommunications and networking)

Telegram : Hrx567
* Conflict resolution & real time support to clients on email , phone and chat.
* Update CRM database
* Provide advice, solve queries of clients and guide them accordingly.
* Provide quick response to clients on chat , email and phone.

Education

V. N. KARAZIN KHARKIV NATIONAL UNIVERSITY

Medicine, Kharkiv
Higher, from 2019 to 2025 (6 years)

Knowledge and skills

Communicability
Analytical thinking
Customer orientation
Communicative method of teaching
Educability
Handling objections

Language proficiencies

English — fluent
Ukrainian — beginner