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Yulia Feschenko
HEAD OF SALES ( ≈ $2000)
PROFILE
I am self-motivated and pro-active with extremely high
standards in all tasks. I have excellent communication skills
and am comfortable liaising with staff and clients at all levels
including senior management. Analytical mind with keen
creative sense and great enthusiasm for all forms of online
media, marketing and client services. I am confident that my
skills will help attract new clients and strengthen relationships
with existing ones.

WORK EXPERIENCE

CREATIVE QUARTER
PROFESSIONAL SKILLS Head of Sales (April 2023 - till now)
Setting sales targets and creating sales strategies to
CRM: pipedrive, creatio, bitrix24 achieve them
Jira Leading and managing the sales team, including
MS Office hiring, training, and performance management
1C Monitoring sales metrics and analyzing data to identify
Analytical skills areas for improvement
English - Upper Intermediate Building and maintaining relationships with key clients
B2B Sales and partners
EDUCATION Collaborating with other departments to ensure a
coordinated approach to sales and customer service
Kyiv National Economic
Developing and implementing sales processes and
University (International Economy and
procedures to increase efficiency and effectiveness
Management faculty)
Managing the sales budget and ensuring the
Master of international economy and
department operates within financial constraints
management (2016-2018)
Staying up-to-date with industry trends and
Bachelor of international economy (2012-
developments to inform sales strategies and tactics.
2016)
Certificate (Completed the course of Social
Media Marketing on the Social Media Senior sales development representative (August 2021 -
March 2023)
Marketing Manager program from the
Digital Marketing Institute (Ireland) Developed and implemented active sales strategy on
Diploma (Head of Sales) - LABA 2023 local market (- Generated leads through my own
network, LinkedIn and other databases; - Worked with
HOW TO REACH ME: brokers on the market to maximize relationships and
leads through them; - Actively network, attended
Home: Kyiv, Hvariiska 13 events to generate leads through other channels at
Cell: [open contact info](look above in the "contact info" section) local (Ukrainian market)
E-mail: [open contact info](look above in the "contact info" section) Managed all sales requests that come from marketing
and other TOFU channels: - Processed web-site, SMM,
16.01.1995 partner sites requests; - Processed phone calls from
potential clients; - Divided all incoming sales requests
into MQL and SQL; - Converted those into deals
 COVER LETTER
Dear Future Employer,

After reviewing my resume, you might conclude that I frequently change jobs.This is my
most valuable asset. This is my career development strategy, and I have a wide range of
experiences.
I want to form a team based on the mistakes and advantages of my previous employers.
Because I understand customer and market needs, my analytical skills can greatly benefit
the company. The primary key to business success is quality service and maintenance. In
both B2B and B2C sales principles, people always go to people.

WORK EXPERIENCE
FORUM GROUP EPAM SYSTEMS
Sales Development Representative (acting as Head of Junior Maintenance
Sales last two months) Specialist/Office manager Team Lead
(March 2021 - August 2021) (October 2016 - May 2018)
- Leaded and motivated staff to improve customer
- Answered telephone calls; - Took messages and e-
service with clients; -Cultivated lasting relationships with
mail letters; - Sorted and distributed incoming post,
customers to grow customer loyalty; -Drafted detailed
organizing and sending outgoing post; - Maintaining
and accurate sales reports; -Worked with customers to
filing systems of telephone calls and correspondence;
better understand their business needs and goals; -
- Managing reception, meeting and greeting clients in
Assessed costs, competition, and supply and demand to
the office; - Translation of documents from
identify selling prices; -Established a sales training program
Ukrainian/Russian into English; - Working in cooperation
to train new employees;
with other departments (Sales, Marketing, Client
IWG (REGUS, SPACES) Service, Finance, Event, and HR); - Administrative
Sales development representative (October 2020 - August support of staff (copying, scanning and printing
2020) documents,
- Was the primary point of contact and build long-term executing various tasks); - Scheduling meetings,
relationships with customers; - Enhanced department and booking office rooms; - Office management (control
organization's reputation by accepting ownership for of all supplies, ordering and maintaining stationery
accomplishing new and different requests; - Was and equipment); - Organizing and storing paperwork,
responsible for keeping current clients satisfied and documents, and computer-based information.
delivering exceptional client service on a day-to-day
basis; - Was responsible for working with the Sales team to TASCOMBANK
onboard and integrate new clients and developing Finance manager (August 2016 - October 2016)
existing client relationships;
- Collected data and performed research on financial
MHP UA institutions in the emerging markets of developing
Investor relation manager countries; - Reviewed financial statements in financial
(May 2018 - October 2018) institutions; - Calculated ratios based on financial
- Prepared reports and presentations for ongoing project statements; - Compile information requests for the
activities; - Writing with press releases and translations; - reviewed banking institutions; - Assisted in performing
Assisted in preparation of analytical information for quantitative and qualitative data analysis; - Assisted in
management; - Prepared summaries and reports for measuring credit, market, operational, and liquidity risks; -
management regarding the status of projects as needed; Developed conclusions based on data analysis and
- Worked with stock exchanging; - Worked with research findings; - Worked with Senior Bank Analysts to
departments budget, planning budget and making compile reports of the reviewed banks from the targeted
payments; - Worked with PR department: planning countries; - Provided comments and recommendations
budget, making payments and guiding little projects. on research findings.
diploma l-a-b-a.com

Feschenko Yulia
Successfully completed the course
CHIEF SALES OFFICER

25.04.2023 23 academic hours 46 classes

Ilya Reinish

course lecturer