Natalie

NATALIIA ZOZULIUK
Senior Manual QA Engineer
Rivne, Ukraine • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section) • Teams: osipchuk.nataliya

PROFESSIONAL SUMMARY
Senior Manual QA Engineer with 11+ years of experience delivering end-to-end software quality assurance across web,
mobile, desktop, REST API, and Android-based POS applications. Proven expertise in establishing QA processes from
scratch, building robust documentation, and leading release readiness assessments. Skilled collaborator in Agile
environments with a track record of mentoring engineers and managing the full defect lifecycle to ensure high-quality product
delivery.

TECHNICAL EXPERTISE
Testing Methodologies: Web, Mobile & Desktop Testing, Android & iOS Testing, Android POS Terminal Testing, Functional,
Regression, Smoke, Integration, Exploratory, User Acceptance Testing (UAT), GUI Testing, Cross-browser/Cross-platform
Testing, Responsive UI Testing, REST API Testing
QA Processes: Requirements Analysis, Acceptance Criteria Analysis, Test Planning, Test Design, Test Case Development,
Checklist Creation, QA Documentation, Regression Scope Definition, Defect Lifecycle Management, Root Cause Analysis,
Risk-based Testing, Release Validation, Production Verification, Agile/Scrum, SDLC/STLC, QA Process Improvement
Tools & Platforms: Jira, TestRail, TestLink, Redmine, Mantis, Postman, Swagger, TablePlus, BrowserStack, Chrome
DevTools, Android Studio
Databases & Version Control: SQL, MongoDB, Git, GitHub, SVN
Mobile & Devices: Android, iOS, Android POS Terminals (PAX A920 Pro, Landi M20)
Technologies & Languages: Python (Basic), HTML, CSS, HTTP/HTTPS, JSON, AI-assisted QA (Requirements, Test/Data
Gen, Bug Investigation)

PROFESSIONAL EXPERIENCE
Senior Manual QA Engineer — Allmatics October 2023 – July 2026
Industry: Marketing Platform / SaaS
Technical Environment: Jira, TestRail, SQL, MongoDB, Chrome DevTools, Android Studio, PAX A920 Pro, Landi M20, Postman,
Swagger, GitHub, AI tools

• Owned the end-to-end QA process for the product, managing test planning, identifying risks, preparing release
validation reports, and driving final release readiness decisions.
• Built QA documentation and structured testing workflows from scratch, significantly increasing testing efficiency and
overall product quality.
• Executed comprehensive testing suites, including functional, regression, smoke, exploratory, integration, UAT, and
REST API testing.
• Conducted specialized manual testing for responsive web applications across multiple browsers and Android-based
payment terminal applications (PAX A920 Pro, Landi M20).
• Validated backend data and investigated defects utilizing SQL, MongoDB, Chrome DevTools, and REST API
responses.
• Collaborated cross-functionally with Product Owners, Developers, and stakeholders during backlog refinement, sprint
planning, estimations, and feature discussions.
• Leveraged AI tools to optimize requirements analysis, test design, test data generation, exploratory testing, and
documentation support.
• Successfully onboarded and mentored incoming QA engineers to the team.

Career Break – Maternity Leave (February 2022 – October 2023)

QA Engineer — DevPalsAB October 2020 – February 2022
Industries: Telecommunications, Travel & Hospitality (Projects: SOHO, VacAgent)

Technical Environment: Postman, Swagger, TablePlus, BrowserStack, GitHub, Jira

• Reviewed business requirements and technical documentation to create and maintain high-quality test cases,
checklists, and bug reports.
• Performed functional, regression, smoke, exploratory, and acceptance testing across web platforms.
• Conducted targeted REST API testing using Postman and Swagger, and validated application data accuracy with SQL.
• Managed cross-browser and cross-device testing campaigns leveraging BrowserStack.
• Utilized GitHub repositories to assist in issue investigation and support release validation processes.
• Partnered closely with developers throughout the defect lifecycle and actively participated in all Agile ceremonies.

Manual QA Engineer — Freelance October 2018 – October 2020
Projects: Dilzzz, BigBro Service
Technical Environment: Jira, Chrome DevTools, SVN

• Delivered manual testing services spanning web, desktop, Android, and iOS applications.
• Executed functional, regression, exploratory, and user acceptance testing to validate software stability.
• Managed bug reporting, defect verification, and final release validation.
• Maintained direct client communication to clarify project requirements and deliverables.

QA Engineer / Senior QA Engineer — SoftStream April 2010 – October 2018
Industries: FinTech, Enterprise Software, Telecommunications, Marketing Platforms (Projects: Charles Schwab, Shell, Cablevision, UBS
Marketing Portal, RISCVTA, Fabo)
Technical Environment: Chrome DevTools, Redmine

• Performed end-to-end manual testing for enterprise-scale web and desktop applications across multiple high-profile
projects.
• Designed comprehensive test cases, maintained testing documentation, and analyzed business requirements during
initial feature discussions.
• Executed rigorous testing methodologies, including functional, integration, regression, GUI, exploratory, and
acceptance testing.
• Investigated defects using Chrome DevTools and validated backend functionality via SQL queries.
• Interfaced directly with international clients for requirements gathering, issue clarification, and live demonstrations of
completed product functionality.
• Supported deployment and release activities while simultaneously mentoring junior QA engineers during onboarding.

EDUCATION
National University of Water Management and Nature Resources Use
• Master's Degree in Ecology and Environmental Management (2003 – 2008)
• Faculty of Management (Postgraduate Training) (2007 – 2009)

CERTIFICATIONS
Programming and Web for QA — QA Ukraine | 2026
QA Foundations — QATestLab | 2020

LANGUAGES
Ukrainian: Native • English: Upper-Intermediate (B2)