Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9960098

Work experience

Customer support representative

from 06.2022 to 06.2023 (1 year)
Wine Bureau (goodwine), Kyiv (Wholesale, distribution, imports, and exports)

Effectively communicated with users across multiple support channels to address their inquiries and concerns.
Demonstrated strong troubleshooting skills to promptly identify and deliver appropriate solutions to users' issues.
Conducted in-depth analysis of user behavior and content suitability, contributing to continuous improvement efforts.
Fostered and maintained positive customer relationships, ensuring high levels of satisfaction and loyalty.
Went the extra mile to exceed customer expectations and deliver seamless experiences, aiming to leave a lasting positive impression.

Sales representative

from 01.2022 to 06.2022 (5 months)
Amazon Partner Company, Kyiv (IT)

I had the responsibility of communicating with different stores in the USA and placing orders to be delivered directly to the client's house.

Customer support representative

from 06.2021 to 12.2021 (6 months)
md group, Kyiv (Marketing, advertising, and PR)

As a Health Care Concierge, my primary responsibility was to assist clients in the USA through phone calls, ensuring they fully accessed their benefits in the health care sector.

Education

Kyiv medical university

Medicine, Kyiv
Unfinished higher, from 2019 to 2025 (6 years)

I’m a 5th year medical student at Kyiv medical university

Knowledge and skills

Language proficiencies

• English — fluent
• Ukrainian — beginner

Additional information

In light of the present circumstances, my phone number may not be accessible. However, you can easily reach me through various alternative means. I can be contacted via Telegram using the handle @bukky_x or through my phone number, which is [open contact info](look above in the "contact info" section) Additionally, I'm available on Viber at [open contact info](look above in the "contact info" section)
As a native English speaker, I take great pleasure in collaborating with others as part of a team, and I have a genuine passion for assisting people. Working under pressure is no issue for me; I excel at coordinating tasks effectively and giving my utmost dedication to any given project.