Поліна

Email: [open contact info](look above in the "contact info" section)
Polina Povorozniuk Telegram: t.me/polpvr
Phone: [open contact info](look above in the "contact info" section)
UI/UX Designer LinkedIn: [open contact info](look above in the "contact info" section)
Kyiv, Ukraine
Behance: behance.net/0e2a18de

PROFESSIONAL SUMMARY
I am a UI/UX designer focused on creating modern, visually appealing, and intuitive interfaces with a strong emphasis on user
experience. I work across the full design cycle, from research to final screens. I aim to balance aesthetics with business goals.
HARD SKILLS
Design Tools
UI/UX Design Figma
User Flow Creation FigJam
Wireframing Adobe Illustrator
Prototyping Visual Studio Code
Typography GitHub Copilot
Color and Layout Composition Google Research
Adaptive and Responsive Design
Information Architecture
Design Systems
UX Research Methods
CUSTOMER SERVICE & PROFESSIONAL EXPERIENCE
Customer Service Specialist Mar
Kyiv, Ukraine
2024 - Apr 2026
Coffee shop "Elso Coffee"
Developed active listening and empathy skills by understanding diverse customer needs and preferences — directly applicable to
user research and persona development.
Handled customer feedback and resolved issues in real-time, building problem-solving and conflict resolution abilities essential for
UX troubleshooting.
Collaborated with team members to improve service flow and customer experience, practicing agile collaboration principles in a
fast-paced environment.
Improved customer satisfaction through attentive service and personalized recommendations, applying user-centered thinking to
deliver tailored experiences.
Contributed to workflow optimization, reducing wait times during peak hours — demonstrating efficiency optimization and process
improvement mindset.
PROJECT EXPERIENCE (CASE STUDIES)
Lead Generation Website for Tabletochki Foundation
View on Behance
Case Study — Group project (3 team members). The goal was to design a user-friendly lead generation website for the
Tabletochki charitable foundation, focused on clear navigation and user engagement.
Researched charity and donation platforms to identify effective UX patterns and communication approaches.
Developed a clear and balanced interface structure focused on the foundation's mission, fundraising campaigns, and key calls to
action.
Created wireframes and high-fidelity mockups to make the user journey from awareness to donation or registration more intuitive,
with attention to hierarchy, accessibility, and consistency.
Tools: Figma, FigJam, Google Research
Result: The final design improved clarity, strengthened emotional connection with users, and made the donation flow and interaction
with the foundation more intuitive and accessible.
Website Redesign for CAFÉ BOUTIQUE Roastery
View on Figma
Case Study. The goal was to redesign the CAFÉ BOUTIQUE roastery website with a focus on modern aesthetics, user experience
and clear structure. This educational concept project was created to explore UX/UI solutions for a coffee brand website.
Created wireframes and high-fidelity mockups with attention to visual hierarchy and consistency.
Tools: Figma, Google Research
Result: The redesigned concept improved the visual identity of the website, made navigation more intuitive, and created a more
engaging user experience.
Menu & Advertising Stand Design for Coffee Shop
View on Figma
Case Study. Designed visual materials for a coffee shop, applying brand identity and marketing design principles.
Created a menu design with clear hierarchy, readable typography, and visually appealing layout to enhance customer ordering
experience.
Designed an advertising stand (poster/display) to attract attention and communicate the brand message effectively.
Tools: Figma, Adobe Illustrator
Result: Delivered print-ready designs that aligned with the coffee shop's brand identity.
EDUCATION
Bachelor's Degree in Oriental Languages and Literature (Korean) Kyiv, Ukraine
Kyiv National Linguistic University 2022 - 2026
UI/UX Design Kyiv, Ukraine
IT School GoIT 2025 - 2026
UI/UX Design Mentorship Kyiv, Ukraine
By.Shiva 2026
LANGUAGES
Ukrainian: Native
English: Intermediate
Korean: Pre-Intermediate

Last updated: 25.04.2026