Shola

OLUWASOLA ADU
PHONE: [open contact info](look above in the "contact info" section)
INSTAGRAM: adu_sola
[open contact info](look above in the "contact info" section)
EMAIL: [open contact info](look above in the "contact info" section)
Address: Rua Virgilio Correia 84 ,Coimbra,
Portugal

WORK EXPERIENCE
PERSONAL SU M M A R Y EVENT WAITER
To be a part of a challenging TREATCRUISE,LAGOS,NIGERIA (2022-03 -2022-12)
• Provided excellent services to guest and have
goal-oriented community experience in working in fast paced environment.
• Serves food and drinks to guest in timely and efficient
putting my skills to use. I am manner
• I set up spaces ,arrange tables and chairs
not afraid to work hard and • I managed inventory by making sure there is enough
food and drinks available for guest
be flexible in order to adapt • I made sure guest were satisfied with their experience
and address their concerns .
to changes. RETAILER (2022-03 - 2022-12)
MINISO,LAGOS,NIGERIA
SKILLS •Answered customer questions about products and
services, helped locate merchandise, and promoted key
✓Organization items.
•Volunteered for extra shifts during holidays and other
✓Microsoft busy periods to alleviate staffing shortages.
•Delivered energetic responses to customers in-store
application and by telephone, going above and beyond to serve
needs.
proficiency •Prioritized helping customers over completing other

✓Excellent routine tasks in store.
•Arranged merchandise in a way that attracts customers
CUSTOMER SUPPORT REP( 2021-01-2022-
communication 01) KHARKIV,UKRAINE
✓ Self-motivated • Interacted with more than 500 customers by phone,
email and on the website to provide information.
✓Decision • Handled customers with professionalism and I was
always given a positive feedback
making • Escalating complex issues to supervisors or other
departments when necessary
✓Multitasking • I Processed orders, returns, and exchanges efficiently
and accurately.
abilities • I make further research on the company's product to
have high level knowledge in order to satisfy the
✓Problem- customer and know what to reply
• Documenting customer interactions and updating
solving the CRM system with relevant information.
• Interacted with my team members to achieve a
INTEREST common goal .

✓Interior EDUCATION
ARCHITECTURE( 2019-2023) Bachelors @
designing O.M BEKETOV NATIONAL UNIVERSITY OF
✓Fashion styles URBAN ECONOMY IN KHARKIV

✓Modelling SOFTWARES
Microsoft office, Designs software