Тeтяна

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Work experience

QA Engineer/QA Analyst

from 02.2023 to 08.2023 (6 months)
Netcracker, Дистанційно (IT)

Analyzed and clarified project requirements to ensure a clear understanding of testing objectives.

Developed comprehensive test documentation, including checklists and test cases.

Collaborated with cross-functional teams to resolve issues and enhance product quality.

Conducted root cause analysis of defects to drive continuous improvement.

Contributed to the analysis and automation of test cases.

Junior QA Engineer (MANUAL)

from 12.2021 to 02.2023 (1 year 2 months)
Netcracker, Дистанційно (IT)

Proficiency in bug life cycle, management and various testing methodologies.

Conducted thorough web and mobile testing to ensure high-quality products.

Gained experience in functional, localization, usability, and regression testing.

Executed API testing using Postman for various integrations.

Facilitated the onboarding of new QA team members.

Reported and managed bugs using Jira and TMS.

Director of Marketing department

from 01.2018 to 08.2021 (3 years 7 months)
TM ENIGMA, Одеса (Роздрібна торгівля)

Developed and implemented a multi-faceted marketing strategy for wholesale, online retail, and a standalone salon.

Utilized targeted advertising on Instagram and Facebook to increase brand visibility.

Achieved revenue growth through effective sales strategies and team performance analysis.

Fostered new customer relationships to meet sales and service targets.

CRM Administrator (Talanto, Persistent manager, Bitrix24).

from 01.2016 to 08.2021 (5 years 7 months)
TM ENIGMA, Одеса (Роздрібна торгівля)

Managed the transition to different CRM systems to enhance customer interaction and processing.

Created technical specifications for CRM integrations to align with company requirements.

Conducted training for all staff on CRM system usage.

Implemented controls and adjustments to improve managerial performance.

Orchestrated email campaigns and client interactions using Bitrix24 automation.

SMM specialist

from 09.2015 to 01.2018 (2 years 4 months)
TM ENIGMA, Одеса (Роздрібна торгівля)

Managed end-to-end marketing and advertising strategies, optimizing resource allocation and production schedules.

Provided guidance to the executive team on business development, marketing strategy, and communication planning.

Informed senior management about regional sales needs and market trends.

Design and printing of printed products.

Education

Odessa National Polytechnic University

Information security, electronics and telecommunications, Одеса
Higher, from 2008 to 2013 (5 years)

Knowledge and skills

Language proficiencies

• English — average
• Ukrainian — fluent
• Russian — fluent