Галина

PROFESSIONAL SUMMARY
Results-driven client growth and account management professional with 5+
years of experience in partner development, customer success, and project
leadership, supported by a strong digital marketing background. Proven
track record of growing partner performance, strengthening long-term client
relationships, and leading cross-functional collaboration. Combines strategic
execution, commercial ownership, performance optimization, and
stakeholder management with hands-on experience in operations, logistics,
HALYNA budgeting, and delivery.
HOTSALIUK
PROFESSIONAL EXPERIENCE
CONTACT
[открыть контакты](см. выше в блоке «контактная информация») appflame | Account Manager Oct 2024 – Present |
[открыть контакты](см. выше в блоке «контактная информация») Full-time
Kyiv, Ukraine Own and grow key partner accounts on the in-house DSP, driving revenue
through strategic account development and targeted upsells.
LANGUAGES Strengthen client relationships through performance optimization, actionable
Ukrainian — Native insights, and ROI-focused recommendations.
English — B2 Partner with product teams to advocate for improvements and implement
(Upper-Intermediate) solutions aligned with partner needs.

EDUCATION Promodo | Customer Success Manager Oct 2023 – Oct 2024 |
Full-time
Master’s in Organizational (Overseas)
Management & Administration
Led overseas client accounts through the full project lifecycle, ensuring smooth
Taras Shevchenko National
delivery, strong retention, and business-aligned execution.
University | 2021–2023
Coordinated cross-functional teams, supported growth-focused planning, and
Bachelor’s in Ukrainian & English proactively resolved delivery and finance-related issues.
Language, Medialinguistics
Taras Shevchenko National iProspect, dentsu Ukraine | Account Aug 2021 – Oct 2023 |
University | 2017–2021 Full-time
Manager
CERTIFICATIONS Managed strategic client portfolios for brands including Wittchen, Ukrsibbank,
Bayer, Dr. Reddy’s, IDS Ukraine, and Rezina.cc.
Genesis Marketing Hackathon 2.0
Google Certifications (Search, Prepared growth strategies, maintained project documentation, and ensured KPI
Shopping, Video) reporting and performance control.
Coursera (Native Advertising, On the Dentsu USA / General Motors subproject, coordinated internal
Advertising & Society) communication, analyzed processes, and supported optimization decisions.
A+ Manager Courses (dentsu
Ukraine)
Idea Media Group | Project Manager, Video Sep 2019 – Oct 2024 |
Sales Manager — LABA Contract
Soft Skill School (appflame) Production
Managed full-cycle video production projects for international and local clients
ADDITIONAL including Internews, Darnytsia, Berdychivske, ARX, and Mariinsky Batumi.
Driver’s License — Category B Handled client communication, scope alignment, production scheduling, and
(manual) scriptwriting from brief to delivery.

CORE COMPETENCIES Self-employed | Freelance Event Producer 2017 – 2019

Account Management & Event Manager
Planned and delivered private events and parties, overseeing guest acquisition,
Campaign Execution
vendor coordination, logistics, and on-site execution.
Partner Growth Managed full event lifecycles from concept to delivery while maintaining budget
discipline and guest experience excellence.
Client Success

Performance Analysis

Budgeting

Project Management

Product Development

Stakeholder Management

Cross-functional Collaboration

Strategic Planning

Reporting & KPI Control