Тетяна

Tetyana Lyzohub
📍 Brovary, Kyiv region, Ukraine | 📞 [открыть контакты](см. выше в блоке «контактная информация») | 📧 [открыть контакты](см. выше в блоке «контактная информация») | 🔗 LinkedIn - [открыть контакты](см. выше в блоке «контактная информация»)
Professional Summary
AI Automation Specialist and Chatbot Expert helping businesses streamline operations with Make.com, Zapier, and AI-powered solutions. Proven ability to reduce manual tasks, cut costs, and improve efficiency through workflow automation and custom AI chatbot systems. Business-first mindset with experience integrating CRMs, e-commerce platforms, and reporting dashboards.
Core Skills
• AI & Automation: Make.com (Integromat), Zapier, API & Webhook Integrations, OpenAI API, ChatGPT, ManyChat, Airtable, CRM Automation
• Project & Operations Management: Cross-regional coordination, Process Optimization, Data-driven decision making
• Instructional Design & L&D: Articulate 360, Storyline, Digital Learning, Performance Management, Knowledge Base Development
• Communication & Languages: English (Advanced), German (Conversational), Ukrainian (Native)
Employment History
Learning & Development Specialist | HR Systems Lead | Nufarm | Oct 2021 – Present
• Designed online training materials and e-learning modules using Articulate 360.
• Supported employees with learning systems and performance management tools.
• Coordinated learning projects across different regions.
• Developed guides and resources to make information easier to access.
• Helped improve internal processes to make training delivery smoother.
• Served as LMS Administrator, managing user access, course setup, and reporting.
HR Business Partner, EuMEA | Nufarm LLC | Feb 2016 – Sep 2021
• Provided HR support to managers and employees across different departments and regions.
• Improved recruitment and onboarding practices to make them more effective.
• Assisted with organizational changes and staff development initiatives.
• Prepared reports and HR data to support decision-making.
• Helped update HR procedures and align them with business needs.
Owner | UNIQS After-School Activities Centre, India | UNIQS | Nov 2013 – Aug 2015
• Founded and managed an after-school activities centre for children and youth.
• Organized diverse programs including theatre acting classes, creative workshops, and summer camps.
• Planned and coordinated schedules, events, and daily operations of the centre.
• Engaged with parents and community partners to promote activities and ensure high participation.
• Supervised instructors and volunteers to deliver a safe and engaging learning environment.
Office Manager & Event Coordinator | Reikartz Hotel Group | May 2012 – Dec 2013
• Supported the opening of new hotel branches by coordinating training and operational activities.
• Provided translation during meetings, training sessions, and corporate events.
• Organized the daily work schedule and administrative support for the regional manager from Sweden.
• Handled office administration tasks, documentation, and internal communications.
Business Operations Coordinator | Network TwentyOne | Jan 2005 – Mar 2008
• Coordinated large-scale business seminars with thousands of participants.
• Managed event logistics, schedules, and documentation.
• Supported communication between international teams and organizers.
• Helped with planning, reporting, and event follow-up tasks.
Education
• Kiev National Linguistic University (2002–2007) – Philologist, Teacher of English Language & Foreign Literature
• Kiev Pedagogic College (1999–2004) – Teacher of English
• State Tourist Administration of Ukraine (2005) – Guide-Interpreter, Image-Maker
• American School of English (2005–2006) – Advanced English Communication Course
Certifications
• Make Advanced – Verified by Credly, October 2025
• AI Expert – Marketing Automation School (MASC), Aug 2025
• Make Basics – Verified by Credly, Aug 2025
• Make Foundation – Verified by Credly, Aug 2025
• Talent Management Certified Professional (B61) – Institute of Organization Development, USA, Feb 2025
Additional Information
Date of Birth: 09.12.1983
Place of Living: Kyiv region, Brovary city