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Technical support specialist
- Рассматривает должности:
- Technical support specialist, Sales-менеджер, Community manager, Фахівець роботи з клієнтами, Фахівець технічної підтримки, Customer support manager
- Город проживания:
- Львов
- Готов работать:
- Львов, Удаленно
Контактная информация
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Olexiy Tsymbal
Phone: [открыть контакты ](см. выше в блоке «контактная информация»)
Email: [открыть контакты ](см. выше в блоке «контактная информация»)
Career Objective
To obtain a position with opportunities for professional growth, where I can realize my
ambitions.
Education
2008 – 2014
Lviv Polytechnic National University
Field of Study: Automation and Control Systems
Major: Systems Engineering
2008
Lviv Specialized Secondary School No. 45
Advanced English Language Studies
Professional Experience
2008 – 2012
Communications Service Technician
LLC “KVF Vector”
• Ensured day-to-day office operations and infrastructure support
• Conducted inventory management
• Participated in staff search, evaluation, training and motivation
2012 – 2014
Customer Operations Representative
PJSC MTS Ukraine (VF Ukraine)
• Statistical data processing and analysis
• Preparation of reports
• Team collaboration
• Direct communication with subscribers
2014 – 2015
Brand Development & Promotion Specialist (Regional)
Sony Mobile Communications Inc.
• Brand development and promotion in the region
• Market expansion and partner engagement
• Organization and delivery of meetups and product trainings
• Performance and market reporting
• Close collaboration with retail and distribution partners
2015 – 2022
Team Lead / Operations Manager
Arej Ltd. (RA)
• Organization and optimization of internal processes
• Team management and coordination of daily operations
• Recruitment support and onboarding of new team members
• Planning and delivery of staff trainings
• Participation in client acquisition and business development
• Cross-functional coordination to improve efficiency and results
2022 – 2025
Automotive Technician & Vehicle Sales Specialist
• ECU programming and control unit firmware flashing
• Vehicle electrical diagnostics and troubleshooting
• Preparing vehicles for sale (inspection, technical preparation, issue resolution)
• Assisting customers in selecting vehicles based on needs and budget
Personal Skills
• Strong analytical thinking
• Ability to quickly assess situations and make independent decisions
• Fast learner
• Responsible, goal-oriented, persistent
• Highly motivated toward professional growth
Additional Information
• Languages:
o Ukrainian - Native
o Russian - Advanced
o English - Intermediate
Certified Translator of English and American technical and scientific literature
(certificate issued on May 27, 2008)
Phone: [
Email: [
Career Objective
To obtain a position with opportunities for professional growth, where I can realize my
ambitions.
Education
2008 – 2014
Lviv Polytechnic National University
Field of Study: Automation and Control Systems
Major: Systems Engineering
2008
Lviv Specialized Secondary School No. 45
Advanced English Language Studies
Professional Experience
2008 – 2012
Communications Service Technician
LLC “KVF Vector”
• Ensured day-to-day office operations and infrastructure support
• Conducted inventory management
• Participated in staff search, evaluation, training and motivation
2012 – 2014
Customer Operations Representative
PJSC MTS Ukraine (VF Ukraine)
• Statistical data processing and analysis
• Preparation of reports
• Team collaboration
• Direct communication with subscribers
2014 – 2015
Brand Development & Promotion Specialist (Regional)
Sony Mobile Communications Inc.
• Brand development and promotion in the region
• Market expansion and partner engagement
• Organization and delivery of meetups and product trainings
• Performance and market reporting
• Close collaboration with retail and distribution partners
2015 – 2022
Team Lead / Operations Manager
Arej Ltd. (RA)
• Organization and optimization of internal processes
• Team management and coordination of daily operations
• Recruitment support and onboarding of new team members
• Planning and delivery of staff trainings
• Participation in client acquisition and business development
• Cross-functional coordination to improve efficiency and results
2022 – 2025
Automotive Technician & Vehicle Sales Specialist
• ECU programming and control unit firmware flashing
• Vehicle electrical diagnostics and troubleshooting
• Preparing vehicles for sale (inspection, technical preparation, issue resolution)
• Assisting customers in selecting vehicles based on needs and budget
Personal Skills
• Strong analytical thinking
• Ability to quickly assess situations and make independent decisions
• Fast learner
• Responsible, goal-oriented, persistent
• Highly motivated toward professional growth
Additional Information
• Languages:
o Ukrainian - Native
o Russian - Advanced
o English - Intermediate
Certified Translator of English and American technical and scientific literature
(certificate issued on May 27, 2008)
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