Володимир

VOLODYMYR SHMYHELSKYI
[открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация») | Poland, Warsaw

SUMMARY
Ambitious Marketing and Management student at Kozminski University, combining sociological insights with
business strategy. Skilled in leveraging AI tools and market research to understand consumer behavior.
Proven leadership experience as a Shift Supervisor in the USA, demonstrating strong organizational skills
and the ability to improve customer satisfaction by 10%. Eager to apply media analysis and content creation
skills in a dynamic marketing team.

TECHNICAL SKILLS

AI tools - Gemini (advanced research & strategy), Nano Banana (image generation
& editing), ChatGPT (copywriting), Sora (video creation)
Canva (professional presentations, social media branding), basic graphic design
Market research, consumer behavior analysis, media and social media trends
Media and social media analysis (basic)
Google Workspace, efficiency optimization, team workflow management

PROFESSIONAL EXPERIENCE
Shift Supervisor – Ocean City Coffee Company, USA (Work and Travel Program)
June 2025 - October 2025
Managed Customer Experience (CX), analyzing client feedback to improve service standards, resulting in a 10% increase in
customer satisfaction.
Optimized operational workflows and team coordination, leading to a 15% increase in service efficiency and throughput.
Led a cross-functional team of 6, fostering a collaborative environment and ensuring alignment with brand standards

Volunteer Event Organizer (Charity Esports Tournament “Satsfctn Cup”)
Independent / Non-profit Initiative
2023
Founded and organized a charity CS:GO tournament in support of the Ukrainian Army
Raised over $1,000 in donations
Led and coordinated a team of organizers
Managed a live broadcast with 100+ viewers

EDUCATION
Kozminski University, Warsaw, Poland 2023 - 2026
Bachelor’s degree in Management and Sociology in Business and Media
Languages:
Ukrainian – Native,
Russian – C1 (Advanced),
English – B2 (Upper-Intermediate),
Polish – B2 (Upper-Intermediate)
Business Courses – Shag School, Lviv, Ukraine 2018 – 2019
Completed courses in business fundamentals and management

SOFT SKILLS
Strong communication skills Problem-solving Trend Awareness & Adaptability
Teamwork and collaboration Quick learner Data-Driven Mindset
Time management Attention to detail Storytelling & Communication
Responsibility and reliability Adaptability Critical Thinking