Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5440140/

Опыт работы

Business analyst

с 06.2015 по наст. время (10 лет 9 месяцев)
Nasc Technologies, Одесса (IT)

Collect customers requirements, user stories documenting, providing workshops/ stand up meets with stakeholders on the projects, customer feedback processing, prototypes preparation using tools as UML, BPMN, Photoshop, Figma

Prepare acceptance criterias documents, initial system test, trainings/demo for stakeholders
Technical coordination of all questions over solution set up, re-deploys and bug-fixing control, new required development approve, design preparation

Manage Service for live projects and SLA control according support agreement with customers

Documentation:technical manuals, system features/enhancements designs, release documentation, video-help

Develop training programs; certification of new people to company (mobile application structure and configuration);

BA coaching (introduction to Agile, Business Analysis Certification, BPMN trainings)

Service Delivery Engineer

с 02.2013 по 06.2015 (2 года 5 месяцев)
Service Delivery Engineer (Nasctech), Донецк (IT)

Provided technical support of system from POC to projects LIVE operating

Configured system for initial work.WEB/Applications platforms

Troubleshooted basic system issues and applied appropriate solutions according support agreement signed with customers

Organised demo (training) sessions with purpose to show system functionalities

Преподаватель английского

с 08.2011 по 02.2013 (1 год 7 месяцев)
Freelance translator and Teacher, Одесса (Образование, наука)

Manager of logistic department

с 09.2007 по 02.2010 (2 года 6 месяцев)
GC «RP retail», Київ (Транспорт, логістика)

Organized delivering of trade equipment for malls and restaurants from Europe to CIS countries
Supported fruitful communication with representatives of foreign trade equipments companies as Carrier, (Germany), Wanzl (Germany), SAGI S.p.a (Italy), ÜÇGE Mağaza Ekipmanları Paz. San. Tic. A.Ş (Turkey)
Collected documentation for customs clearance and equipment certificating

Образование

Gorlovka State Pedagogical Institute for Foreign Languages, Jun. 2007

Specialist of English/French Languages, Горловка
Высшее, с 2002 по 2007 (5 лет)

https://www.linkedin.com/in/tanya-taranets-0a758472/

Дополнительная информация

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