Mukhtar

Regional manager

Рассматривает должности:
Regional manager, Customer support manager (English), Менеджер з підтримки клієнтів, Customer service manager, Оператор чата
Вид занятости:
полная, неполная
Возраст:
31 год
Город проживания:
Николаев
Готов работать:
Киев, Удаленно

Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

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Опыт работы

Interviewer

с 10.2022 по 12.2022 (3 месяца)
The Business Advantage Group Ltd., Remote (IT)

Indonesian speaking B2B telephone interviewer speaking to managers to
confirm their details and get their consent to receive emails.

Finance manager

с 06.2022 по 08.2022 (3 месяца)
Student Loans Company UK, Remote (Finance, banking, and insurance)

Responsible for assisting customers in their student finance journey by assist and resolve their requests and case manage their applications, providing excellent customer service by answering customer queries through various channels including inbound and outbound calls, email, webchat and letter.

Quality manager

с 06.2019 по наст. время (6 лет 11 месяцев)
UMGID, Kyiv (Marketing, advertising, and PR)

Collaborate with senior management to design data-driven sales strategies aligned with quarterly/annual target. Conduct market analysis to identify growth opportunities and competitive positioning.
Implement comprehensive onboarding programs for new sales hires. Conduct weekly skill-building workshops (prospecting, negotiation, objection handling). Create personalized development plans with KPIs for each team member. Organize role-play sessions and deal simulations for practical learning, and improving the manager's performance.

Образование

Universitas Komputer Indonesia

Communication, Bandung
Высшее, с 2014 по 2018 (4 года)

Знания и навыки

  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe After Effects
  • Adobe

Знание языков

  • Английский — свободно
  • Персидский (фарси) — свободно
  • Хинди — продвинутый

Дополнительная информация

Dear Talent Acquisition Team,
I am a permanent resident of Ukraine. To facilitate employment compliance, I've a valid Ukrainian tax identification number, and I am ready to register as a FOP (Private Entrepreneur) for proper tax reporting. I also have an active private bank account in Ukraine.
It is worth mentioning, I previously worked remotely with UMGID (Odessa-based company) as Quality Control Manager for the Indian market (Kranjan Enterprises)
I would be grateful for the opportunity to discuss how my qualifications and legal status in Ukraine align with your requirements. Please let me know if you need any additional documentation.
Thank you for your time and consideration.
Best regards,
Mukhtar H Qadeerzada

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