Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6895517/

Опыт работы

Customer Support & Account Manager (Night Shift) Ставки, Азартные игры

с 02.2021 по 03.2025 (4 года 1 месяц)
Euro Marketing, Одеса (Телекомунікації, зв'язок)

- Process outcoming requests through chats, mail, telephone, and messengers.
- Inform clients about current promotions and product offers.
- Record client requests, work with the portrait, add key information to the player's profile.
- Communicate with related departments to resolve technical, payment, and VIP issues.
- Create the friendliest and warmest possible atmosphere for the client, resolve issues here and now
- Comply with quality communication requirements and KPIs.

Customer Support and Sales Representative

с 01.2020 по 01.2021 (1 год)
Beconnect, Odesa (Telecommunications and networking)

- Developing sales pitches to sell products or services, making cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like invoices or client contracts.

Образование

Одеський національний медичний університет

Магістр медицини. 'лікар', Одеса
Высшее, с 2016 по 2022 (6 лет)

Знания и навыки

• MS Office
• CRM

Знание языков

• Английский — продвинутый
• Хинди — свободно
• Русский — начинающий

Дополнительная информация

Key Skills:-
Teamwork
Fast Learner
Ability to Multitask
Customer Service
Ability to Work Under Pressure
Communication Skills