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Dispatcher

  • 25 000 – 45 000 UAH
  • DS Cleaning
    • Remote jobs
    • Full-time

    About the job

    DS Cleaning is a US-based residential and commercial cleaning company. We are looking for a reliable and communicative dispatcher to join our remote team and help us deliver an outstanding experience to our clients.

    Schedule:Monday-Friday, 9:00 AM — 5:00 PM EST (3:00 — 11:00 Kyiv time)

    Responsibilities:

    • Handle incoming leads via calls and messages; convert prospects into booked clients
    • Schedule and confirm cleaning appointments with new and existing clients
    • Build and manage daily schedules for cleaning teams
    • Support cleaners during shifts: provide instructions, handle last-minute changes
    • Coordinate cancellations, reschedules, and urgent situations
    • Maintain accurate records in the company CRM
    • Send follow-up messages to clients after completed jobs

    Requirements:

    • Fluent English — both spoken and written (you will communicate directly with US clients)
    • Strong organizational and multitasking skills
    • Reliable internet connection and ability to work during daytime EST hours
    • Responsible, calm under pressure, and detail-oriented

    Nice to Have:

    • Experience working with US-based service companies (cleaning, landscaping, HVAC, home services, etc.)
    • Background in dispatching, customer support, or sales

    Key requirements and skills

    • English — fluent
    • Work experience more than 1 year.
    • Ведення CRM
    • Відповідальність
    • Організаторські здібності
    • Продаж
    • Уміння працювати в режимі багатозадачності
    • Технічна підтримка користувачів
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