Front Desk Receptionist in medical office

Position Overview

Medical Office located in Chicago, USA requires a dedicated remote receptionist to manage patients and drive sales for medical services. This role demands high-level English, Ukrainian and Russian fluency

Core Responsibilities

• Schedule Management: Book, modify, and confirm patient appointments within the clinic’s scheduling software.
• Administrative Operations: Handle patient intake forms, manage outbound follow-up calls and route specific clinical questions to the medical staff.
• Patient Education: Clearly articulate the clinical benefits, pricing structures, and protocols for BHRT, peptides, and aesthetic services.
• Inbound Patient Conversion: Answer inbound calls and sell wellness treatments to prospective patients.

Candidate Requirements

• Language Proficiency: Advanced English, Ukrainian and Russian.
• Infrastructure: Verified uninterruptible internet connection and ability to work during US business hours.
• Previous front desk, receptionist, or customer service experience preferred.
• Medical office experience a plus.