Administrative associate

Remote Administrative & Customer Service Representative

Location: Remote Company: New York Property Management Company Schedule: Monday-Friday, 9:00 AM — 5:00 PM (U.S. Eastern Time)

About the Role

We are seeking a reliable, detail-oriented English-speaking Administrative & Customer Service Representative to join our growing New York-based property management team. This is a full-time remote position supporting daily administrative operations and providing excellent customer service to tenants and clients.

Responsibilities

• Answer incoming phone calls professionally and courteously.
• Respond to tenant and client inquiries.
• Schedule appointments and coordinate maintenance requests.
• Manage emails and administrative tasks.
• Update records and maintain accurate documentation.
• Assist the property management team with daily office operations.
• Provide outstanding customer service and resolve issues promptly.

Requirements

• Fluent English (spoken and written) is required.
• Excellent communication and phone etiquette.
• Previous customer service or administrative experience is preferred.
• Strong organizational and multitasking skills.
• Comfortable using computers, email, and Microsoft Office or Google Workspace.
• Reliable internet connection and a quiet work environment.
• Ability to work Monday through Friday, 9:00 AM-5:00 PM U.S. Eastern Time.

Compensation

• $1000 usd will be increased after 3 month in case of good performance
• Remote work opportunity
• Supportive and professional team environment

If you are organized, dependable, and enjoy helping people, we’d love to hear from you. Please submit your resume along with a brief introduction about your experience.

Key requirements and skills

• English — fluent
• Work experience more than 1 year.