Sales Development Representative

About Us

Cikumas GmbH, based in Kilchberg (Canton of Zurich, Switzerland), builds ClassOwl — an all-in-one school-management platform that replaces the patchwork of disconnected tools most schools run on today. Instead of re-entering the same student data into five or six separate systems (admissions, gradebook, invoicing, timetabling, government reporting), ClassOwl combines a Student Information System (SIS), Learning Management System (LMS) and Enterprise Resource Planning (ERP) into one white-label platform, tailored to each school’s own processes and branded as their own.

Who we’re looking for We are hiring a Sales Development Representative (SDR) to reach out to schools by phone and open the door to a conversation. Your job is not to sell — it’s to generate enough interest in what ClassOwl can do for a school (save staff time, eliminate duplicate data entry, replace multiple disconnected tools) that they agree to a meeting. This role is currently outsourced to an external agency; we’re bringing it in-house.

Responsibilities

• make outbound calls to schools using Aircall
• follow up persistently on leads in our school database (currently an Excel-based CRM)
• book confirmed appointments directly into the sales calendar, organized by canton for efficient travel planning
• develop and refine an effective call script

What we expect

• comfort with outbound cold calling and persistent follow-up
• fluent German/Italian/French (at least one of above)
• ability to work independently and consistently hit call and booking targets
• calls per day (typical range: 50−130)
• Appointments with schools booked as a final result

Benefits

• part-time arrangements accepted
• we offer two cooperation formats to choose from — ФОП (standard) and ФОП+ (an extended package with paid vacation, bonuses, and additional compensations); details of each format are discussed during the interview
• flexible schedule and a fully remote team — work from wherever suits you, as long as you can call during school hours in the relevant time zone
• budget for learning and professional development