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Muhammed

Technical support specialist

Considering positions:
Technical support specialist, NOC engineer, IT-engineer
Employment type:
full-time
Age:
28 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Work experience

IT support engineer

from 06.2019 to now (6 years 2 months)
Black Box technology system limited, Інші країни (IT)

installation and maintenance of computer and office equipment, office equipment;
- LAN/CCTV installation
- ensuring the operation of system software;
- installation, configuration and updating of office and application software (MS Office, etc.);
- provision of data backup, as well as data recovery;
- technical support of users;
- installation and adjustment of computer networks;
- maintenance of technical documentation;
- Diagnostics and adjustment of PC hardware;
- drawing up reports on the work done (invoice).
Professional skills:
- Repair of computers, laptops and other office equipment.
- Experience working with OS: Windows MS7/8/10/11
- Skills of working with mail programs;
- Skills of organizing users' access to the Internet (Proxy, FireWall, antivirus);
- Skills of working with address databases;

Education

Taras Shevchenko National University of Kyiv

IT Specialist, Київ
Higher, from 2018 to 2019 (1 year)

Knowledge and skills

  • Conducting online chats
  • MS Office
  • MS Word
  • Computer literacy
  • PC User
  • Personnel management
  • HTML
  • Communicability
  • Educability
  • Concentration
  • Graphic design
  • Knowledge of graphic editors
  • Print design
  • Adobe Photoshop
  • Interior design
  • 2D graphics
  • Clothing design
  • Creativity
  • Active sales
  • Direct sales
  • Ability to work in multitasking mode
  • Management of CRM
  • B2B Sales
  • Purposefulness
  • Technical literacy
  • Selling
  • Technical
  • Time management
  • Responsibility
  • Excellent communication skills
  • Goal-oriented
  • Business communication
  • Phone sales
  • Email Marketing
  • Sale of household appliances and electronics
  • Indirect sales
  • Cold sales
  • Logistics Software: SAP
  • Oracle
  • TMS
  • Freightos Data Analysis T

Language proficiencies

English — advanced

Additional information

Whatsapp:[open contact info](look above in the "contact info" section)
skype live:.cid.4b9dff76d898c3fd
Telegram: Mu_aw7399
Email: [open contact info](look above in the "contact info" section)

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