Марія

[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
LinkedIn
Frankfurt, Germany/Ukraine
(can relocate)

MARIA
RUDYK
PROFILE INFO
Young professional with 2+ years of experience in customer service. Efficient in performing ad-
hoc tasks, analysis and providing excellent client service. Experience in managing all facets of
front office administration, including handling multi-line phone systems & managing
schedules. Familiar with investment topics.

SKILLS & TOOLS EDUCATION

Microsoft Office > BACHELOR OF INTERNATIONAL ECONOMICS
(Excel, Word, PowerPoint) TERNOPIL NATIONAL ECONOMIC
UNIVERSITY 2016-2020, UKRAINE
Financial accounting &
budgeting WORK EXPERIENCE
ATS "Binotel", CRM system OFFICE MANAGER
(Yclients, BeautyPro) ENJOY MASSAGE 08/2021-12/2021

Client support organising documentation & contracts to be up-to-date
Inventory management (employees, clients, suppliers)
making direct sales, collecting customer’s feedback
and analysing for further improvements
updating CRM system "Beauty Pro" daily
LANGUAGES conducting peer competition analysis

English - fluent OFFICE ADMINISTRATOR
TK LASER B EAUTY STUDIO 02/2020-05/2021
German - beginner
Ukrainian - native working in CRM YClients ( 2000+ client profiles)
conducting financial accounting & budgeting
planning employees work schedule daily
performing inventory management
VOLUNTEERING
AIESEC GLOBAL VOLUNTEER Graphic Assistant
MINDY TEAMS 2018
CZECH REPUBLIC 2018

processing dozens of pictures a day on different
MOLODVIZHCENTER.LVIV machine learning projects
UKRAINE 2018
I hereby give consent for my personal data included in my application to
be processed for the purposes of the recruitment process