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Alex Bessonov
Lviv, Ukraine, Palia st. 11a/7
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Education
12.2009 – 01.2010 – Cisco CCNA Security Course, Lviv training center of Ukrtelecom.
02.2009 - 03.2009 - Construction and technical maintenance of TCP/IP networks Course
09.2006 – 12.2007 – Specialist degree, National University “Lviv Polytechnic”, engineer-analyst of the computer systems
09.2002 – 07. 2006 - Bachelor degree, National University “Lviv Polytechnic”, computer sciences.

Work Experience
ISP Ukrtelecom Technical center of exploitation of transferrableness information network, sector of the technical reacting, engineer from the computer systems (10.2008 - till this day)
-authentication problems (SNMPc, CACTI, Cisco Info center );
-determination of reasons and ways of liquidation problems;
-monitoring of works from liquidation problems;
-the initiator of operating is under reconfig of network resources;
ISP Ukrtelecom Technical center of exploitation of transferrableness information network, sector of the subscribers technical support , engineer from the computer systems (09.2007 – 10.2008)
-Support of subscribers of technologies ADSL, VPN, Frame Relay, Dialup, Wi-Fi.
-Control of quality subscribers work.

Professional Skills
Software – Microsoft products (Windows 9x/2000/XP/Vista/Seven, Word, Excel, Visio, Access, PowerPoint), OS Linux (Fedora, Suse, RedHat, Ubuntu) .
Databases – MySQL (basic level).
Other software – CSS, HTML, CMS Joomla.
Hardware – Network devices (Cisco, D-link, ECI, Zyxel, HP, Huawei, Iskratel), PC assembly and repairing.
Business communication with users, work in team, communication with customers, organization skills, work planning

Languages
-Russian – native;
-Ukrainian – native;
-English – intermediate


Personal features
-easy studying, hard-working, easy going, responsible, purposeful.

Personal Information
Date of birth: 18 December 1985
Nationality: Ukrainian