Resume from May 7, 2024 PRO

Valeria

Administrative manager (auto, moto, logistics, IT), 45 000 UAH

Employment:
Full-time.
Age:
24 years
City of residence:
Kharkiv
Ready to work:
Kharkiv, Remote

Contact information

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Work experience

Technical support specialist

from 07.2022 to 04.2024 (1 year 9 months)
Porsche Engineering Services s.r.o., Prague (Машинобудування)

Porsche AG Engineering company.
Support for the Driving and Energy Systems department: Hardware management for development purposes, ordering and registration of components, logistics. Administrative part - planning meetings, trainings, setting up accesses for developers, Confluence support, organizing and planning events, cooperation with teams. Simple graphics work for internal needs - cooperation with teams from Germany, creating banners and design modification in the internal systems with simple UI design.

Sales manager

from 08.2021 to 06.2022 (10 months)
Carvago, Prague (Автобізнес та автосервіс)

Platform for buying and selling cars from all the EU countries: Order and technical inspections process, customer service for potentional and active customers, guiding the process of the car sales with closing contracts, usage of Microsoft Excel, Google Docs, Trello, Salesforce

Technician

from 10.2019 to 07.2021 (1 year 9 months)
BMW CarTec, Prague (Автобізнес та автосервіс)

BMW dealership: Admiting cars for service, car handover, bookings, administration work, working with cash, support zfor BMW ConnectedDrive internal system, working with service cases, working with MS Excel and internal BMW softwares.

Customer support representative

from 11.2018 to 09.2019 (10 months)
BMW Group Czech Republic, Prague (Телекомунікації, зв'язок)

Customer support for BMW clients, remote support for drivers (solving minor system errors in the car remotely). Cooperation with BMW ConnectedDrive support team from Munich in Germany. Help with BMW events, for example: Winter BMW xDrive Experience, BMW Mottorad test rides. Sending newsletters, campaigns.

Education

High School of Agrobusiness

Brandys nad Labem
Secondary, from 2014 to 2018 (4 years)

Knowledge and skills

Knowledge of warehouse logistics Management of transport logistics Stress resistance Communicability Documentation management Adaptability Adobe Photoshop MS Excel Confluence Adobe Lightroom Management of social networks Salesforce Educability Car sales Уважність Комунікабельність Ведення документації Ведення CRM Знання офісних програм Користувач Salesforce Jira Office administration Продаж автомобілів

Language proficiencies

  • English — advanced
  • Czech — fluent
  • Ukrainian — advanced

Additional information

I am fully available on Telegram, Whatsapp, Viber: [open contact info](look above in the "contact info" section).

In my career, I always went in the direction of communication with people and clients, or in the business direction. Meeting the client's expectations has always been very important to me. I am quite a energetic person, who wants to fulfill my assignment at all costs. At the same time, I am of the opinion that everyone should aim for what they enjoy and what fulfills them - work gets always easier and better. I don't like to stagnate in one place - I love to learn new things and improve myself. It is a big deal for me, when I can actively participate in discussions, create proposals, set up processes and be someone who can present my job and make my mark at work.

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