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Serhii Pavlov
05.03.1985
49089 Dnipro
Tel. [open contact info](look above in the "contact info" section)
e-mail: [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

Education
• 2019, Iron and Steel Institute of National Academy of Sciences of Ukraine, Specialty “Ferrous and Non-Ferrous Metallurgy and Metallurgy of Special Alloys” – Candidate of Engineering Sciences (comparable to the Academic Degree of Doctor of Philosophy).
• 2002 – 2007, National Metallurgical Academy of Ukraine, Specialty “Ferrous Metallurgy” – Master's degree.
WORK Experience
• From July 2017, Vesuvius, Flow Control Division, Account Manager.
• 2012 – 2017, Vesuvius, Flow Control Division, Sales Engineer.
• 2007 – 2012, Iron and Steel Institute, Steel-making Division, Junior Research Scientist.
Job description
• Support full sales cycle of products for steelmaking (Slide Gate refractories, Purge Plugs, Viso, Gaskets, Fluxes).
• Market analysis, sales forecast and budgeting.
• Technical support and improvement of refractory products contacted with steel flow on the route: ladle – tundish – mold
• Aftersales support.
Duties and responsibilities
• cooperation with Ukrainian Steelmakers: Interpipe Dneprosteel, ArcelorMittal Kryvyi Rih, Zaporizhstal, Kamet-Steel, Dneprovsky Metallurgical Plant;
• presentations of products and solutions; visits of customer’s site; technical and commercial negotiations; preparation of commercial and technical offers; participation in tenders; shipments support (scheduling and placing production order, payments control, supporting documentation, information letters, cooperation with CSD); stock control; organization of visits to customer site of Vesuvius’ representatives (Commercial Managers, Product Specialists);
• initiating of technical service requests; cooperation and communication with Vesuvius’ technicians in order to fulfill customer requirements and expectation; creation of technical requests for quotation of refractory products; industrial trials of new or updated products; follow customer’s qualification procedure;
• answers on customer complaints; initiating and following customer corrective action requests; field trial reports;
Skills
Microsoft 365, Driving License (Category B), Advanced PC user, CorelDraw
Additionall INFORMATION
• 2019 – 2023, Online webinars and trainings (slide gate refractories, iso pressed materials, fluxes, metallurgy systems, internet security, corporate policy).
• Oct 2020, Vesuvius Online Training “Anti Bribery and Corruption”
• Sept 2019, Vesuvius Online Training “Data Protection”;
• Dec 2017, Vesuvius Online Training, “Social Engineering”;
• Aug 2017, Vesuvius Online Training, “Security Essentials”;
• Aug 2015, Vesuvius Corporate Training, “M3 FC/Systems”;
• Mar 2014, Vesuvius Corporate Training, “Value-Based Marketing - Economic Value to the Customer”;
• Nov 2012, Vesuvius Corporate Training, “M3 FC/Purging Systems”;
• 2005 - 2007, National Metallurgical Academy of Ukraine, Technical English language courses;