Катерина

Kateryna Bondarenko
[open contact info](look above in the "contact info" section) · [open contact info](look above in the "contact info" section) ·
Prague 4, 14000

SUMMARY
Business Administrator successful at handling numerous clients and difficult individuals.
Focused on attending to various customer needs, and individual communication. Detail-
oriented expert in client management, issue resolution, and relationship-building skills.

KEY COMPETENCIES
Order proccesing
SAP
Problem Solving
Excel
Time Management
Canva
Client relationships
Microsoft
Account Management
Oracle Cloud
Verbal&written Communication

PROFESSIONAL EXPERIENCE
May 2022 - Present
Western Digital |Prague
Account Manager
Leading account for one of the biggest EU distributors
First point of contact for up 5 to clients at a time
Developed successful customer relationships and quickly resolved service requests to
increase sales
Client onboarding and termination
Collaborating with sales team to collectively drive growth and market share.

Western Digital | Prague Sept 2021 - May 2022
NCG Program
Rotated among different business teams and worked with various client portfolios such as
retail, distribution
Supported the Amazon account

College of International and Public Relations Prague Aug 2020 - Nov 2020
Marketing Intern
Supported with social media content and visuals projects
Planned and implemented recruitment marketing strategies to attract prospective
students using internal and external marketing tools
Analyzed target audience
Conducted research on competitor marketing and digital content

DXC Technology | Prague Nov 2020 - June 2021
Invoice Analyst
Analyzed finance data and prepared reports monthly
Assessed budgets and balance sheets
Processed and sent invoices, adjustments and credit memos to customers.
Answered customer invoice questions and resolved issues discovered during invoicing and
collection process.
 EDUCATION
Anglo-American university | Prague Oct 2017 - Jan 2021
BA in Business Administration
Cum Laude
GPA 3.69

Institute of Psychoanalysis | online Feb 2022 - July 2022
Completed Professional Development in Practical Psychology
Certificate of completion - 288 academic hrs

AAU & Virginia Commonwealth University | online June 2021
Certificate: International Consulting Program

Wipo Summer School | Prague
Sept 2020
Certificate: Intellectual Property Law

Google Garage | Online
Certificate: Fundamentals of Digital Marketing

Genius Space | Online
Certificate: Internet Marketing

New Look | Online
Certificate: SMM