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Валентина
Перекладач англійської
- Age:
- 27 years
- City of residence:
- Odesa
- Ready to work:
- Remote
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• PERSONAL •
Name:
Valentyna Karasevych
Address:
Odesa, Ukraine
Phone number:
[open contact info ](look above in the "contact info" section)
Email: [open contact info ](look above in the "contact info" section)
Place of birth: Odesa
Gender: Female
Nationality: Ukrainian
• LANGUAGES •
Ukrainian – fluent
Russian – fluent
English - fluent
VALENTYNA KARASEVYCH
WORK EXPERIENCE:
• May 2016 - Sep 2016
Deli Clerk
Stop and Shop, South Dennis, MA, USA
I participated in Work& Travel program that helped me gain invaluable experience in working with native speakers and, thus, improve my knowledge of the English language. My responsibilities included customer service in the DELI department, consulting customers on relevant issues.
• May 2017 - Sep 2017
Marina Dockhand
Aramark, Page, AZ, USA
Responsibilities: - providing customer service on three different types of boats: pumpout, barge and buoy - transportations from the dock to the yachts, - assistance with pilot issues, work with captains and first mates, etc.
• Aug 2018 - April 2022
Quality Control Manager
AUTODOC, Odesa
I started to work in this company as a call center operator and within time got promoted to a conflict manager. As an operator, my duties were as follows:
Receiving incoming calls
Consulting support
Hotline service - dealing with complaints and requests Providing clients with information about the company: services, promotions, tariffs, etc.
Outgoing calls
Conducting telephone sales and customer base
As a conflict manager, I helped to solve any kind of problems of clients, looked for creative and extraordinary ways out of situations, the priority was to solve the issue so that the client remained loyal and the company did not lose its prestige. This work helped to acquire the skills of a creative approach to issues of any complexity, and helped me gain much greater independence in terms of developing solutions and their implementation.
• April 2022 – November 2022
Seafarer at the cruise ship “Crown Iris”, Mano Cruises.
• January 2023 – March 2023
English tutor at EnglishDom online school.
• March 2023 – October 2023
Seafarer at the cruise ship “Crown Iris”, Mano Cruises.
EDUCATION AND QUALIFICATIONS:
Sep 2014 – Jan 2020
Master of Arts
Odesa National Mechnikov University, Odesa
Field of study: English language and literature.
SKILLS:
• computer proficiency
• communication skills
• people skills
• problem-solving abilities
• attention to details
PERSONAL QUALITIES:
• Determined
• Organized
• Accurate
• Hardworking
• Enthusiastic
• Initiative
• Honest
• Punctual
• Flexible
• Creative
Name:
Valentyna Karasevych
Address:
Odesa, Ukraine
Phone number:
[
Email: [
Place of birth: Odesa
Gender: Female
Nationality: Ukrainian
• LANGUAGES •
Ukrainian – fluent
Russian – fluent
English - fluent
VALENTYNA KARASEVYCH
WORK EXPERIENCE:
• May 2016 - Sep 2016
Deli Clerk
Stop and Shop, South Dennis, MA, USA
I participated in Work& Travel program that helped me gain invaluable experience in working with native speakers and, thus, improve my knowledge of the English language. My responsibilities included customer service in the DELI department, consulting customers on relevant issues.
• May 2017 - Sep 2017
Marina Dockhand
Aramark, Page, AZ, USA
Responsibilities: - providing customer service on three different types of boats: pumpout, barge and buoy - transportations from the dock to the yachts, - assistance with pilot issues, work with captains and first mates, etc.
• Aug 2018 - April 2022
Quality Control Manager
AUTODOC, Odesa
I started to work in this company as a call center operator and within time got promoted to a conflict manager. As an operator, my duties were as follows:
Receiving incoming calls
Consulting support
Hotline service - dealing with complaints and requests Providing clients with information about the company: services, promotions, tariffs, etc.
Outgoing calls
Conducting telephone sales and customer base
As a conflict manager, I helped to solve any kind of problems of clients, looked for creative and extraordinary ways out of situations, the priority was to solve the issue so that the client remained loyal and the company did not lose its prestige. This work helped to acquire the skills of a creative approach to issues of any complexity, and helped me gain much greater independence in terms of developing solutions and their implementation.
• April 2022 – November 2022
Seafarer at the cruise ship “Crown Iris”, Mano Cruises.
• January 2023 – March 2023
English tutor at EnglishDom online school.
• March 2023 – October 2023
Seafarer at the cruise ship “Crown Iris”, Mano Cruises.
EDUCATION AND QUALIFICATIONS:
Sep 2014 – Jan 2020
Master of Arts
Odesa National Mechnikov University, Odesa
Field of study: English language and literature.
SKILLS:
• computer proficiency
• communication skills
• people skills
• problem-solving abilities
• attention to details
PERSONAL QUALITIES:
• Determined
• Organized
• Accurate
• Hardworking
• Enthusiastic
• Initiative
• Honest
• Punctual
• Flexible
• Creative
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The candidate's resume is posted at https://www.work.ua/resumes/10141146/