Тетяна

Customer support
Tetiana Stryzhakova
Date of birth: 14th September 1994

City: Mykolaiv

Phone number(s) [open contact info](look above in the "contact info" section), 0768355389

E-mail: [open contact info](look above in the "contact info" section)

Social media: [open contact info](look above in the "contact info" section)

Experience

Nexteum
Mail agent
Oct 2020 - Jul 2022
IT

• receiving reports and letters from American colleagues, processing them, and
reassigning among them.
• A trial period was passed in 3 weeks instead of 3 months.
• The highest level of productivity among the teammates.
• Dealing with additional tasks from the teammates, more often translation tasks.

Alternis
Customer service support
August 2022 – current job
Healthcare

• Close communication with a team.
• Placing and receiving orders for customers.
• Troubleshooting.
• Managing team in the office, following up their tasks and controlling processes of the
orders.
• Communicating with vendors and labs via calls and emails.
• Dealing with health procedures.

Education

V.O. Sukhomlynskyi Mykolaiv National Univesity
Year of graduation 2018
 Foreign languages faculty. Master of philology (English language and World literature)

Languages

English (С1)- fluent
Німецька - middle
Французька - basic
Румунська - basic

Додаткова Інформація

Soft Skills:

• Responsibility
• Stress resistance
• Self-time management
• Communication
• Being a volunteer.

Hard Skills:

• Google sheets
• Planfix
• MS Office